l***l
5.9
/10
Reviewed 3 week(s) ago
1. I accidentally made a double booking with this property and then no solution from the app & hotel. I asked for refund or reschedule options, even I was willing to pay extra for a better room, but got nothing.
2. The room was spacious but not really giving a good experience because the shower was broken for an executive room & the air conditioner was really not working; even my wind blower does a better job. I was expecting a cool and shivering sensation from their AC but got nothing from this room.
3. I tried to order in-room dining at midnight, but the staff rejected it because they expected me to pay in cash, lol. I mean, it's already 2026, there are so many payment options, but they expected me to hold cash in the middle of the night? It's really funny to me.
To be honest, the place already has a cool ambiance and is good for chilling, but for staying, I don't really think I will make another booking. From this writing, I hope the management could be better for next time.
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