Novanda Hotel & SPA

Explore Novanda Hotel & SPA
8.3
Very Good
From 121 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.7

Location

8.5

Service and Facilites

8.5

People often mention about Novanda Hotel & SPA
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Bedroom (4)
Taste (4)
Surroundings (3)
Staff Friendliness (3)
Room Space (3)
Price (3)
Distance to City Center (2)
Accessibility (2)
Activity Option (2)
Bathroom (2)
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Traveller Reviews Novanda Hotel & SPA

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40
Customer reviews
Mrs N.
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10.0
/10
Reviewed 4 week(s) ago
The best, good, and most trusted as well as cheap
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1 people find it helpful
Y***i
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Transit
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9.7
/10
Reviewed 4 week(s) ago
The staff is friendly, the hotel is clean, the AC is really cold 🤗
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1 people find it helpful
D***i
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Leisure
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6.8
/10
Reviewed 5 week(s) ago
Room cleanliness really needs to be improved, especially before guests check in.
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D***i
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Leisure
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8.7
/10
Reviewed 5 week(s) ago
the sink in the bathroom is a bit clogged
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Verified Traveler
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10.0
/10
Reviewed 9 week(s) ago
Very satisfying and would like to go there again if given the chance and opportunity.
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C***s
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10.0
/10
Reviewed 16 week(s) ago
The staff is friendly, the location is strategic, and the breakfast is delicious.
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T***i
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Business
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8.5
/10
Reviewed 19 week(s) ago
Friendly staff, but a bit noisy.
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K***i
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Staycation
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9.7
/10
Reviewed 19 week(s) ago
The rooms are comfortable, the prices are affordable, the food is delicious
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1 people find it helpful
M***M
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Staycation
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8.5
/10
Reviewed 21 week(s) ago
The hotel staff is very friendly, the breakfast menu is okay and the room facilities are very good.
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Adelia P.
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Staycation
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10.0
/10
Reviewed 25 week(s) ago
Hotel, friendly and clean facilities
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1 people find it helpful
R***l
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Business
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6.4
/10
Reviewed 33 week(s) ago
There are no SPA facilities at all, not in accordance with the name Hotel & SPA.
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Kartika S.
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6.0
/10
Reviewed 180 week(s) ago
The air conditioner faces the cupboard, not the bed. It makes guests who sleep in bed feel hot.
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2 people find it helpful
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Edwansyah
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8.5
/10
Reviewed 216 week(s) ago
Clean place. The staff is friendly. It's definitely quiet, not noisy.
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4 people find it helpful
Nursyahid
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6.5
/10
Reviewed 226 week(s) ago
If it's very noisy at night, the room is not soundproof. Not suitable for resting or working here.
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2 people find it helpful
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Fitri
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6.4
/10
Reviewed 228 week(s) ago
Sebenarnya semuanya oke-oke saja, ac dingin, receptionist ramah, hanya saja karena saya menginap di lantai 4, saat saya sudah di kamar, pengen buang air kecil dan mandi (kebetulan saya dari luar daerah), eh air gak nyala. Gabisa buang air kecil atau bab, apalagi mandi. Setelah menghubungi pihak hotel disuruh menunggu, sekitar setengah jam air belum juga bisa menyala, saya telpon lagi pihak hotelnya, masih disuruh menunggu. Dan akhirnya lebih kurang 1 jam barulah bisa mengakses air. Mohon diperbaiki. Seharusnya ketika tamu sudah check-in. Semua harus dalam kondisi ready. Jikapun tidak ready, harusnya ada inisiatif/memberikan solusi untuk meminta tamu menggunakan toilet yang tersedia di hotel selain yang tidak bisa di akses. Terima kasih.
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5 people find it helpful
Vina F.
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8.5
/10
Reviewed 246 week(s) ago
Kamar mandi bersih, kmr bersih, syg nya lift tidak berfungsi.
2 people find it helpful
Accommodation's Reply
23 Apr 2021
Thank you for sharing your experience of staying at the Hotel Novanda, your input is very meaningful for the progress of our hotel. Warm greetings, Mrs. Vina.
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Mirwan
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9.1
/10
Reviewed 253 week(s) ago
This is a good hotel. Clean, nice, and comfortable. Value for money.. I’m definitely gonna come back to stay here when I’m in town.
1 people find it helpful
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