7.3
Pleasant
From 47 reviews
Provided by travellers on
Cleanliness

7.4

Room Comfort

7.3

Meal

6.9

Location

7.3

Service and Facilites

7.0

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Traveller Reviews OYO 3824 Columbus Residence J1

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Customer reviews
Dani M. R.
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4.5
/10
Reviewed 120 week(s) ago
The administrator asks for additional money that does not match the price of the apps.
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Delia A.
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4.5
/10
Reviewed 121 week(s) ago
Lots of blood stains, rooms are not clean, no towels and toiletries, don't come to the chicken coop.
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neng n.
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6.0
/10
Reviewed 125 week(s) ago
Pelayanan kurang baik, dalam kamar banyak nyamuk 😭.
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Accommodation's Reply
18 Feb 2023
Hi Normalia! We apologize for the trouble that has occurred. We want to thank you for sharing such a valuable review. Of course we can work on it to ensure that your next stay is a great one. Regards, Tim.
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ISMAIL
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6.0
/10
Reviewed 151 week(s) ago
Air panas tidak nyala masa
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Warsa
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5.3
/10
Reviewed 155 week(s) ago
There is still another fee of 30 thousand requested by oyyo on the spot.
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2 people find it helpful
Fachry
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5.1
/10
Reviewed 171 week(s) ago
Very bad service, the front desk was very dirty and then given a room that did not match what was ordered. The rooms are very dirty, the bathroom smells, in the blankets there are lots of ants and cockroaches, the pillows are dirty and moldy, the sheets are dirty, the tv is crumbly, like it's not an inn in general! Kapok will not order here again!
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1 people find it helpful
Accommodation's Reply
19 Mar 2022
Sorry for the trouble you're having, Fachry! We have recorded your experience this time. Rest assured, we will endeavor in the future to ensure a pleasant stay with us. Regards, Ivy
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LA ODE R. A. L.
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6.0
/10
Reviewed 226 week(s) ago
service is not good from the front desk.
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3 people find it helpful
William S.
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5.7
/10
Reviewed 243 week(s) ago
Crazy right, there is no plug for the charger in the room. no WIFI. towels, toothbrushes, toothpaste must ask to be given one by one. The worst OYO
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2 people find it helpful
Accommodation's Reply
10 Nov 2020
Hi William, we sincerely apologise for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Nur!
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Erna K.
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8.5
/10
Reviewed 244 week(s) ago
Don't look for the address on maps, get it wrong, go straight to Columbia residence.
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3 people find it helpful
Accommodation's Reply
10 Nov 2020
Hi, Agus! Thank you so much for spending your valuable time to share the review with us. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead. Regards, Bayu!
NURKHIKMAH
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5.6
/10
Reviewed 249 week(s) ago
None of the staff wore masks, the front door was locked, so when I wanted to enter the building I couldn't.
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