People often mention about Flagship 91863 Metro House
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Bedroom (18)
Bathroom (17)
Ambiance (15)
Distance to City Center (12)
Hotel Area (12)
Accessibility (11)
Staff Friendliness (10)
Room Space (9)
Surroundings (8)
Soundproof (8)
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Traveller Reviews Flagship 91863 Metro House
Number of reviews per page
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Customer reviews
IE
Isadora E. a.
5.0
/10
Reviewed 6 week(s) ago
The sheets were dirty, the pillowcases had blood-like stains, the bathroom smelled bad, the sink leaked, and the nightlight didn't work.
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1 people find it helpful
M***d
Business
8.2
/10
Reviewed 8 week(s) ago
It's pretty good for the price.
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2 people find it helpful
Gerson J. S.
8.5
/10
Reviewed 9 week(s) ago
Drinking water & instant noodles are available at CS
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1 people find it helpful
nw
nadialeta w.
8.5
/10
Reviewed 18 week(s) ago
The room looks newly renovated
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Verified Traveler
Staycation
8.5
/10
Reviewed 20 week(s) ago
The hotel staff is friendly, informative, the room is quite clean, the AC is not cold at all, the sheets smell good but have lots of stains, the towels smell good but are no longer suitable for use, there is standing water in the toilet
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3 people find it helpful
A***l
10.0
/10
Reviewed 23 week(s) ago
quite clean and central to Surabaya. Suitable, could become a regular
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1 people find it helpful
A***a
Business
5.3
/10
Reviewed 26 week(s) ago
Usually there's a welcome drink, but this time we were greeted by two small cockroaches and a spider.
The pillows and sheets seem to be changed every night, so the stains and smell of drool are still there.
And most surprisingly, the mattress has metal springs coming out of it, perfect for some therapy.
Plus, the AC still feels cool at 16 degrees Celsius.
That's all... good luck.
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2 people find it helpful
B***a
8.2
/10
Reviewed 29 week(s) ago
The room is comfortable enough to stay with a partner and the cleanliness is also good.
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B***a
8.2
/10
Reviewed 29 week(s) ago
The room is comfortable and the staff is also friendly, very helpful.
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1 people find it helpful
A***l
6.3
/10
Reviewed 31 week(s) ago
There are lots of mosquitoes in the room... the sheets and pillows are not clean...
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1 people find it helpful
PS
Pilipus S.
Transit
10.0
/10
Reviewed 32 week(s) ago
The location is very strategic, close to the toll road and many malls.
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1 people find it helpful
E***a
6.2
/10
Reviewed 38 week(s) ago
My suggestion is to immediately renovate that hotel, it's a shame.
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2 people find it helpful
A***a
9.4
/10
Reviewed 41 week(s) ago
Comfortable, but sorry to suggest that the wardrobe section be cleaned again 🙏
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A***I
Business
5.9
/10
Reviewed 49 week(s) ago
dirty and shabby starting from the dirty bed sheets and mattress equipment, stained rooms, stained walls and a broken bathroom and bathroom door
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1 people find it helpful
R***d
Leisure
10.0
/10
Reviewed 56 week(s) ago
Continue to improve hotel service and cleanliness
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FA
Fajar A. L.
5.8
/10
Reviewed 61 week(s) ago
In the morning the water was off until check out, so I didn't take a shower. There was no compensation from the hotel.
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5 people find it helpful
r***a
8.5
/10
Reviewed 65 week(s) ago
The room is quite clean, only the AC is not too cold. And why is the roof broken in the bathroom :( but overall it's quite good for that price, there is a bathtub.
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8 people find it helpful
A***l
10.0
/10
Reviewed 69 week(s) ago
Sip cheap quality at economical prices.
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6 people find it helpful
YG
Yosua G. I. P.
5.0
/10
Reviewed 69 week(s) ago
The room is very dirty, the mattress, pillows, sheets are very bad & not clean, do not recommend staying here.
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7 people find it helpful
T***i
5.7
/10
Reviewed 72 week(s) ago
Dirty bed. Bathroom not clean, no ammunition. There is.