Ms. Lufi was very friendly and helpful during check-in.

The hotel staff is very friendly, the facilities are satisfactory, the breakfast is satisfying.

The food wasn't as varied as a hotel, and the swimming pool, especially, was the least comfortable of all the hotels I've visited. There's no dedicated path or elevator to the pool, so access to the pool and your room requires going through the front desk (there's only one access point). This was truly awful and beyond my expectations.

The food is about the lack of taste

VIP service is amazingly awesome.

Okay, service is okay, room is clean.

There's a welcome drink. It's absolutely delicious. The WhatsApp admin is also very responsive, my boss. It's on, my sister. 😊 Always be successful and blessed.

We toured Padang, transited at the comfortable Metro Hotel which has a mosque.

Nice hotel, it's nice that there's a mosque

Thanks for the cake 😊 Friendly staff, clean rooms, clean pool, decent food, breakfast variety could be increased, but the hallway to the room smells of cigarette smoke

Suitable for mid-budget staycation

What impressed me most was the friendliness of the staff. Every time I made eye contact, they always greeted me. My first impression of the room was that it was clean. The bathroom smelled wonderful. I was very impressed. I also received a welcome cake. That was very impressive. The food in the restaurant was delicious but lacked variety. Children over 5 years old are charged Rp 40,000. If I may make a suggestion, perhaps the lighting could be brighter. It felt too dim. Some facilities need updating, but they are still usable. There are no telephones in the rooms, so if you want to ask a question to the receptionist, you have to go up and down the stairs. It's quite an effort. Overall, the service is quite good. Best of luck to Aidia Grande. May it continue to grow.

The hospitality is extraordinary, I will stay again.

I stayed there on a business trip, so I didn't have time for breakfast on site. I couldn't take out breakfast, so I had no choice but to buy breakfast for a week-long stay.

The hotel staff is friendly, the hotel is very comfortable.

The room rates are quite high for the area, there is no telephone in the room to contact the staff, the 2nd floor uses stairs (no elevator).

During my stay at the Aidia Hotel, the hotel and restaurant staff were very friendly. The room was clean and tidy. The air conditioning was cool, but the position was a bit annoying because it blew directly onto the bed. I was also a bit bothered by the noisy guests staying next to me, who were noisy until midnight. I thought the breakfast was delicious, but it lacked variety. The menu could be further reevaluated. The swimming pool was also out of service due to maintenance, so our kids were quite disappointed not to be able to swim. Maybe next time we stay again, things will change.

Asked for a queen bed but was given singles combined, the AC wasn't cold even though there were 16 of them.

TV is having problems, no picture is showing.

The hotel is not comfortable, too expensive for that price.