8.1
Very Good
From 89 reviews
Provided by travellers on
Cleanliness

7.9

Room Comfort

8.1

Meal

7.4

Location

8.1

Service and Facilites

8.0

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Traveller Reviews RIO Hotel and Apartment

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40
Customer reviews
Trần T. N. D.
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8.5
/10
Reviewed 84 week(s) ago
Khách sạn khá oki cũng khá gần biển tầm 2p đi xe máy nên là sẽ tiện nếu đi bằng xe máy, nhà vệ sinh sạch. Có nhân viên túc trực 24/24. Có điều hình như xây lâu nên là cái vòi tắm trông có vẻ cũ
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Nguyen T. K. T.
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6.2
/10
Reviewed 89 week(s) ago
The staff is friendly, but there is background noise all day, even at night
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Bui
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6.0
/10
Reviewed 90 week(s) ago
I didn't stay there but I didn't see the hotel asking or changing dates like this or that hehee
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Võ Phúc H. T.
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4.8
/10
Reviewed 91 week(s) ago
No shower gel, no toothpaste, dirty comb, there was a clear package that was probably left over from a previous customer, the refrigerator didn't work, the bed even made a noise when touched, all the towels and pillows had stains, trash on top of the wardrobe. The old guest's house was not even cleaned, there were 2 chairs without a table, so I had to use the bedside table to put things, and it was also dark; Overall, it's really bad :) I know the price is ok, but if the hotel acts like it's letting guests lack these basic things, I'll lose.
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TRAN N. T.
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4.8
/10
Reviewed 91 week(s) ago
When I checked in, the hotel gave me a room on the top floor (my room was on this floor, next to the hotel's clothes drying area, it felt like a warehouse). The floor was dirty, the water couldn't flow, the air conditioner was broken and there was no air conditioner. The staff who came up to help with the repairs just took the fan and told them to sleep better. They really have never been to a place that was this bad.
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Nguyen P. U.
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5.9
/10
Reviewed 95 week(s) ago
Advantages: Room as pictured, spacious, large comfortable bed Disadvantages: Service is not good: mineral water is not included in the room. Staff are not enthusiastic, not supportive
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NGUYEN L. M. H.
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9.7
/10
Reviewed 95 week(s) ago
Spacious, airy, comfortable, fully equipped, great stay
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1 people find it helpful
Tram A.
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8.8
/10
Reviewed 105 week(s) ago
The room is small but neat and clean.. suitable for the price The owner is super cute ^^
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1 people find it helpful
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NGUYEN T. N. N.
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5.2
/10
Reviewed 113 week(s) ago
- We have paid online first, check in the front desk has a cfm, when checking out still asked again and again if I have paid, did the hotel really know the guest information? - We booked a room to check in at 2 o'clock, because we were late for the bus, so we came to check in at 4 o'clock, but the room was still not cleaned, when we arrived, we had to wait a bit more to clean the room, then the room was still dirty, the floor had just been cleaned finished but not clean, the toilet is not clean, there is a bad smell. - The refrigerator is not cleaned and feels like it has not been cleaned, the inside is quite dirty, there are many black stains like mold. The corners of the room, under the bed is still a lot of dust, the hair is not clean due to the hygiene - Book a car rental in advance, but when you arrive, the car is reported to be damaged, the price is 120k. The hotel contacted the car of the next hotel for us to rent but it cost 150k. The difference is not much, but I feel like I am forced to hire. - The reception area, car parking, tables and chairs for guests to sit, cooking utensils and spices are left right on the stairs, cleaning tools are not separated and look very messy. #The owner gave us an extra hour to stay without any additional charge to make up for the cleaning time. => If you have used the service, no customer wants these cases to happen to make up for it. To come back, we won't come back here again.
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2 people find it helpful
Tran T. L. H.
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9.4
/10
Reviewed 114 week(s) ago
cô chú dễ thương rất dân dã nhiệt tình
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Accommodation's Reply
21 Jun 2023
Thank you for your goodwill towards Rio. Wishing you and your family good health, peace and happiness! Very respectful.
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Linh N. T. M.
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4.8
/10
Reviewed 114 week(s) ago
The hotel is a bit like an inn, minus points because the room does not have a dressing table and there is no shower gel, unsanitary utensils before guests arrive. I stayed for 2 days and asked someone to clean up, just cleaned it but didn't change the bed sheets, had an additional surcharge of 100k for leaving dirty dishes, talking back and forth, I didn't have to pay If I asked if I would come back to stay, it would be for sure. no, because it's like staying to clean up the room, it's dirty to touch anything, everything is charged, while I've been to a lot of places but never met this case
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7 people find it helpful
Nguyen T. H.
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9.1
/10
Reviewed 119 week(s) ago
- Vị trí không quá xa biển 4* - khách sạn thân thiện 5*
1 people find it helpful
Bao T.
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9.7
/10
Reviewed 119 week(s) ago
Room was great! OK staff in general everything is great. Should experience with RIO
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2 people find it helpful
PHAM T. D. L.
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9.7
/10
Reviewed 126 week(s) ago
Great, the aunt and uncle are very friendly, the price is ok, the location is convenient, everyone should book quickly
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2 people find it helpful
Do
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8.5
/10
Reviewed 127 week(s) ago
Quality room, value for money The owner is very friendly, will come back next time
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Accommodation's Reply
13 Mar 2023
Thank you for your sympathy with Ks Rio. Wishing you good health, peace and happiness always!
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Pham T. M. N.
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8.5
/10
Reviewed 128 week(s) ago
The room is good, the price is affordable, should stay
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Mai N.
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6.0
/10
Reviewed 129 week(s) ago
Phòng có mùi hôi, vệ sinh chưa được sạch. Nền gạch trong nhà tắm trơn dễ té.
4 people find it helpful
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NGUYEN H. N. K.
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8.5
/10
Reviewed 134 week(s) ago
The owner is very cute, the hotel is great if you add shower gel, it will be ok too
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Hương Đ.
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8.5
/10
Reviewed 137 week(s) ago
Phòng sạch sẽ thoải mái không gian ấm cúng tiện nghi, chủ nhà cũng rất thân thiện... Khá xa biển phải chạy xe khoảng 5p. Chỗ đậu xe 4 bánh cũng có ít.
2 people find it helpful
NGUYEN A. T.
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8.5
/10
Reviewed 139 week(s) ago
Khách sạn sạch sẽ, cô chủ rất dễ thương nhen❤️
3 people find it helpful
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