Overall Ratings & Reviews Diamond Stars Ben Tre Hotel

The hotel service is great, very close to surrounding amenities.

Very nice, friendly staff 😍😍😍, I will have the chance to come here with my family to relax

Checked in twice. The staff is extremely nice, the restaurant on the 5th floor has delicious crab hotpot for 10d

Excellent. The receptionist was very attentive and enthusiastic. The room had a great view of the Ben Tre River and was clean. The hotel has a beautiful swimming pool.

friendly 👍 clean, very reasonable price compared to 4-5 star hotel with breakfast

Great hotel, clean, good service

The receptionists are like fishmongers. I booked 3 rooms (6 rooms in total) for a total of 1.1 million VND. When I checked in (because I was late and wanted to hurry - I gave my card and ID card and all) I turned around and went up, 2-3 receptionists rushed up "Oh sister - oh sister - I turned back from the elevator (they were like panicking -) what's wrong, sister: you paid me 1.1 million VND for the room you booked (additional charge).. I was about to leave and said: you just checked in, you're going to eat later, you paid, you didn't run right away..,, no sister - we paid and checked in.... Ok, paying is fine, but the way you jerked your voice made the customer think they didn't know what a customer was, they just printed it - so rushed... So take care of them. I also said "you guys make me think differently about Ben Tre's image on TV and in real life" the hotel is in an ok location, new, clean, spacious, free breakfast, a bit hot to sit in... If the staff is retrained like other big hotels, it will leave a better impression.

The water pipe in the balcony area is a bit dirty.

The room is nice and comfortable, the mattress and pillow are soft so I slept well. The breakfast is ok. The hallway and elevator do not have air conditioning so it is quite hot, waiting for the elevator takes a long time. From the elevator door to the first floor, there is a slight smell. Overall, it is ok.

Very ok. Enthusiastic and friendly reception

Luxury hotel. Very attentive staff.

Lần nào về Bến Tre mình cũng chọn lưu trú tại đây. Phòng ốc 10 điểm, tuyệt nhất cách chăm sóc khách hàng của các bạn nhân viên. Nên trải nghiệm.

xứng đáng là 1 nơi nghỉ dưỡng tuyệt vời. nhân viên thân thiện, vui vẻ, phòng sạch sẽ, vị trí thuận tiện, view đẹp, chỉ có 1 điểm trừ về đồ ăn sáng không đa dạng thôi. 9 đỉm rưỡi

Great place to stay and experience.

Pros: Great location. Spacious rooms. Good breakfast menu although not much variance on a day to day basis. Cons: Ants all over the place in the room. Spider/Cobwebs could be seen behind the curtains.

Pros:- Great Location.- Rooms are spacious.- The breakfast menu items are plenty but most of it is the same for the days I stayed.- The hotel staff is courteous. Cons:- There were ants all over the place in the room.- The glass windows were not as clean and there were cobwebs.

Satisfied. Beautiful view, clean, comfortable rooms, delicious food. The only small suggestion is to leave a mat for guests to wipe their feet in the bathroom area

Very good, great staff, worth the experience and will come back next time, love hotel Diamond Stars 5 like Ben Tre

Wonderful employees and beautiful room with view. Will stay here again for sure.

Khách sạn quá trời đẹp luôn. Mình nghỉ tại đây 1 đêm thoii Nhưng nếu có dịp sẽ quay lại. Phòng đẹp, buffe khẩu vị ngon. Hồ bơi có mái che .