Overall Ratings & Reviews Aston Gorontalo Hotel & Villas

Dear Beloved Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We're so glad to hear you enjoyed your stay. It's great to know that you found the hotel clean, the staff friendly, and the location convenient for your shopping needs. Thank you for your kind words and we look forward to seeing you again. All the best, Nilwan Ruswir General Manager

Dear Sir/Madam, Thank you for leaving us such a great review. We're glad you enjoyed your stay at our hotel, and our staff will be delighted to read what you've written. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So, thank you for your kind review, and we look forward to seeing you again soon. Best regards, Nilwan Ruswir, General Manager

Dear Sir/Madam, Thank you very much for taking the time to give us this wonderful review. We really appreciate your feedback regarding the room availability which we still need to improve. We work hard to meet your expectations. We look forward to your arrival soon. Best regards, Nilwan Ruswir General Manager

Dear Sir/Madam, Thank you for leaving us such a wonderful review. We're glad you enjoyed your stay at our hotel, and our staff will surely be delighted to read what you've written. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So, thank you for your kind review, and we look forward to seeing you again soon. Best regards, Nilwan Ruswir, General Manager.

Dear Ms. Lilis M, Thank you very much for sharing your experience with us. We want you to feel comfortable sharing both good and bad news with us. I am very sorry that your experience with us was less than you expected. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the sudden incident on the second day that required you to move rooms due to a maintenance issue on the entire floor's central air conditioning. We understand how frustrating and inconvenient such a situation can be, especially when it occurs twice in one visit. Your feedback is invaluable to us as we continue to improve our service. We sincerely hope this bad experience will not be repeated with other guests in the future. Best regards. Nilwan Ruswir, General Manager

Dear Sir/Madam, Thank you for leaving us such a great review. We are glad you enjoyed your stay at our hotel and our staff will surely be happy to read what you have to say. We place customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind review and we look forward to seeing you again soon. Best Regards. Nilwan Ruswir. General Manager

Dear Mr. Jitro, Thank you for leaving us such a great review. We are glad you enjoyed your stay at our hotel and our staff will surely be happy to read what you have written. We place customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind review and we look forward to seeing you again. Best Regards. Nilwan Ruswir. General Manager.

Dear Pupung P.A, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again. All the best, Nilwan Ruswir General Manager

Dear Ms. Yusdawaty, Thank you for leaving us such a great review. We are glad you enjoyed your stay at our hotel and our staff will surely be happy to read what you have to say. We place customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind review and we look forward to seeing you again. Best regards. Nilwan Ruswir. General Manager

Dear Mr./Mrs. Ian N, Thank you for leaving us such a great review. We are glad you enjoyed your stay at our hotel and our staff will be delighted to read what you have to say. We place customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind review and we look forward to seeing you again soon. Best regards. Nilwan Ruswir. General Manager

Dear Sir/Madam, We would like to apologize for the inconvenience you experienced during the check-in process. We are very sorry that your room was not ready at 3:00 PM as the expected check-in time. Our top priority is to ensure every room is ready on time with the highest standards of cleanliness and comfort for our guests. We will strengthen the coordination of the cleaning and operational teams to prevent similar incidents from happening in the future. Thank you for your understanding and we look forward to welcoming you back again in the future and providing a much smoother and more enjoyable stay experience. Warm Regards, Nilwan Ruswir. General Manager

Dear Sir/Madam, Thank you for leaving us such a great review. We are glad you enjoyed your stay at our hotel and our staff will surely be happy to read what you have to say. We place customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind review and we look forward to seeing you again soon. Best Regards. Nilwan Ruswir. General Manager

Dear Ms. Nhunu, Thank you for leaving us such a great review. We are glad you enjoyed your stay at our hotel and our staff will surely be happy to read what you have written. We place customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind review and we look forward to seeing you again. Best regards. Nilwan Ruswir. General Manager

Dear Sir/Madam, Thank you for leaving us such a great review. We are glad you enjoyed your stay at our hotel and our staff will surely be happy to read what you have to say. We place customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind review and we look forward to seeing you again. Best regards. Nilwan Ruswir. General Manager

Dear Ms. Istiqomah to. N, Thank you for leaving us such a great review. We are glad you enjoyed your stay at our hotel and our staff will surely be happy to read what you have written. We place customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind review and we look forward to seeing you again. Best Regards. Nilwan Ruswir. General Manager

Dear Sir/Madam, Thank you for leaving us such a great review. We are glad you enjoyed your stay at our hotel and our staff will surely be happy to read what you have to say. We place customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind review and we look forward to seeing you again soon. Best Regards. Nilwan Ruswir. General Manager

Dear Sir/Madam, Thank you very much for this wonderful review! We are very happy to hear that you were impressed with the complete facilities we provide at Aston Gorontalo. We hope to continue to be your first choice for accommodation with complete facilities in the future. We look forward to your next visit! Best regards. Nilwan Ruswir. General Manager

Dear Sir/Madam, Thank you for leaving us a great review and sharing your moments with us. We are glad you enjoyed your stay at our hotel and our staff will surely be happy to read what you have written. We place customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind review and we look forward to seeing you again. Best Regards. Nilwan Ruswir. General Manager

Dear Sir/Madam, Thank you very much for your loyalty in choosing Aston Gorontalo as your second home on the weekend, Sir/Madam! We greatly appreciate your trust and that of your family. It is a pleasure to hear that the friendliness of our staff and facilities has provided a pleasant experience. We will continue to maintain the quality of our services and facilities. Do not hesitate to return to stay at Aston Gorontalo and we look forward to your next arrival. Warm regards. Nilwan Ruswir. General Manager