Great location. The staff was super helpful an very friendly! I had trouble with my hot water a they came to my room to personally help me with the issue every time. 10/10 would recommend

Room is very small and the bathroom is horrible. Food is not good

Included breakfast was minimal but there were additional options that were very reasonably priced. The bed is rock-hard — literally the same as laying on the floor. The water was hot and had good pressure. The location was a short walk from Zocalo plaza. The walls were pretty thin and we often heard the neighbors.

I have one day not sleep and i get to thw hotel at 6pm and there under reconstruction making crazy noise. I go to the front desk and the dont give me and option... really bad staff specially

Bed was firm no saggyness. Had a couple problems but they were more than helpful. Would ne nice to have a couple English channel but its all good. The food in yhe hotel was good too.

I didn’t like it. The room was too small; it didn’t feel like a proper room, but more like a very small cabin. There was no place to sit, not even a single chair, and not enough space to put one. The blanket wasn’t clean and had a bad smell. Also, there was no airport shuttle service.but staff was very nice and friendly.

Great Staff!!

Room was super cold! Bathroom with a broken faucet ! Not to mention the light fixture

The room was gorgeous. Night king size bed and loved the terrace with jacuzzi. Really nice touch. The main bartender/ server in their restaurant was top tier. Recommended the best foods and made us great drinks. Good conversation and recommendations.

The staff was very nice and helpful . The room was decently clean, but it was cold.

Very nice hotel, good location, server at resteraunt very nice, good inexpensive breakfast

It was ok

It was a hit and miss experience. The first day I checked it was great. Andrea really goes above and beyond for the guest. I had complimentary drinks in the mini fridge. I asked for additional water and it was free of charge on day 1. After that, the additional two days different people at the desk told me I can buy more water at an additional cost. It was confusing. They don't have air conditioning but provided me with a fan. The rooms have a nice rustic antique look to them. The sink is tricky as the water pressure and the way you have to turn it on caused me to get water everywhere the first time. I quickly learned how to use it and it is great now. The water pressure in the shower is fantastic. The hot water is very hot. Be careful. The cleaning lady was very nice and polite. All the staff were nice and polite. Just some mix ups with timing of my cleaning and the complimentary water on the first day not for the entire stay. It's in a good location. It took me 20 minutes to get to the historical center and it was great. A lot of food options close or use Uber Eats/Didi if you prefer delivery. The breakfast that is included is terrible. They only offer fruit, coffee, and juice. You have to pay more for eggs, chilaquiles, enchiladas, etc. They could do more to improve that part of the hotel. But it is very Boutique and Schick. Lots of Mexican art and culture throughout the hotel. Overall an enjoyable experience. I'll update more later.

Everything was as expected great service clean room , everyone soo nice

Room was very u to date, modern loved the style of it was perfect . Food was good Only thing was the bed was super hard ,,,

Room was cleaned daily and staff was wonderful!

Well rounded place to stay

I was pretty pretty good

Staff was great. Super friendly and helpful. Thank you all specially Carlos at the front desk he was very nice and helpful

There is a picture of a swimming in the website and when i arrived they said it was in a room, not to share!