The food was terrible, i ordered a Margherita pizza and got a cheese pizza with so much cheese it could gag a person. The room and location were very nice and the staff were all very friendly

Fantastic, courteous and professional staff. Thank you to Sotiris, Apostolis, Alexia, Christos and Haris. We enjoy our 9 days stay in a clean, spacious and modern room and the breakfast was delicious.

Friendly staff, excellent location, and delicious breakfast.

The breakfast buffet had high quality options. Smoked fresh pork, eggs served as preferred, many freshly made pastries, spinach or mushroom pies, several types of yogurts, many selections of cheeses, espresso or cappuccinos, freshly made breads, fruits, homemade pies, brownies, salad, cereals, teas, nuts, nut butters and more! The staff are so friendly and helpful. When I arrived my wallet had been stolen. The front desk was immensely helpful and supportive. The ocean view was magnificent! Sliding glass doors. Spacious room. Lovely large balcony with table and chair. Good shower. Large closet and storage area. Good maid service. Very clean.

This hotel is absolutely fantastic. I was happy with every aspect. The room was spacious with plenty of closet space a a huge balcony with gorgeous sea views. There were plenty of convenient touches - a full length mirror, a drying rack on balcony for bathing suits, and plenty of counter space in the bathroom. I looked forward to breakfast every morning - there was a variety of foods, fresh fruits, pastries - the food was fresh and delicious. The staff are outstanding - they were warm, welcoming and very attentive. The hotel looks fairly new so all furniture and decor were in excellent condition. Nothing looked shabby or stained. The location is perfect - it is quiet and only a short and scenic 5-7 minute walk to Old Town restaurants, shops and bars. This is a wonderful hotel, and I highly recommend!

Yes. Staff was very friendly and super helpful. Thanks

Breakfast was fresh, excellent coffee

Room was spotless, cleaned daily. Staff were super nice and helpful.

Will come back again.

Staff was very welcoming and helpful

Room was spotless with an amazing view to the sea. staff was friendly and provided quality service throughout our stay. Enjoyed the food, drinks and breakfast.

The room was perfect, view was perfect, staff were exemplary! Can’t wait to return for another visit. Definitely #1 on my pick list. Drinks were made to perfection each time!

We are very satisfied with all the things.

The Breakfast was really delicious, location was perfect and having parking made everything so convenient. I really enjoyed the stay.

Great location, close but not in old town. Modern rooms On the water with walking paths in front of hotel. Friendly staff

Clean modern hotel right around the corner from Chania old town. Excellent breakfast buffet and rooftop pool and bar.

Overall a great experience

The hotel was in a great location, with a short walk to the Harbor and Old Town. The staff was excellent, and we really enjoyed the view from the rooftop pool/bar area. Parking can be tough around the hotel due to nearby construction, but we'd highly recommend!

The breakfast was fabulous w varied foods, staff attentive to prepare egg dishes as requested or bring a sophisticated gourmet coffee to your table fresh fruits, local cheeses, meats & Cretan soecialities everything you could want plus the most fabulous staff, friendly courteous & helpful in every way. The rooms were perfectly clean w ebery attention to detail & we used all amenities. The rooftop pool bar & food prepared was also to perfection & cheerfully delivered w fantastic views of the ocean & old city! The climate control perfectly efficient & quiet for our comfort; plus a quality large sliding door to breezy private balcony gave us the option for fresh air, listening to the ocean waves so relaxing plus drying clothes on the provided rack. The bathroom had a huge vanity which was & a large modern shower, so convenient when getting ready. The location was perfect access to points of interest & staff went out of their way to help with parking…our car was always within view & accessible. This is 100% satisfaction which i’ve never encountered. Upon return to Crete we wont stay anywhere else but SanSal in Chania! I love SanSal staff Renata Sotiris Kostas Zoe Haris et al 💜

We loved our stay at Sansal, it’s a close walk to everything in the area including the beach and Chania Old Town. The pool was a highlight for us and all staff were friendly and helpful. Would recommend!