Overall Ratings & Reviews Clarion Pointe Raleigh Midtown

Pi

Do not stay here. The place is falling apart. There was water in the hallway all week. The shower was broken. There’s suspicious people around the parking lot.

Our room has red paint on the floor and on the top of the shower. The pictures didn't do the room justice. Not what i would have spent money on

Elevators not working,

It was cool

The stay was okay, and the bed was clean and comfortable but the chair was very dirty, and there was a gap under the door to our room where you could see inside. The walls are also very thin and we could hear everything in the room next to ours.

The hotel was very humid and mucky and when we got to our room there was what looked like mold growing all over the painted wall, where the bed was, where we’d be laying our heads. The cloth chair was damp from the humidity and the leather chair was dirty with random splatters. We were also the 3rd party to complain about their room after checking in. The service wasn’t terrible and they gave us a refund immediately but just not a great experience.

This hotel is not what the pictures online portray it to be and honestly I wanted a refund the moment I walked in, but the dreamville event made everything way more expensive in town From mold on the walls, to dirty sheets and floors, stains in the bathroom, and burn marks on the chairs. This entire hotel needs a make over. Breakfast was cold every day and I had to constantly get a new key made every time I came back in Not to mention the parking lot “closes” at 11 so you are unable to be outside your room after 11 because it is an unsafe area from what the manager said Overall I don’t recommend this hotel to anyone

I would do it again

Dirty

The area is a challenge to be safe, look, watch and be aware of surroundings.

The pictures do not represent the actual facilities. Also the breakfast was cold and stale. The room appeared clean however outdated for the price.

When I arrived, no one was at the front desk, I had to wait in the lobby for approximately 10 minutes. An attendant named Jordan came to the desk and he was very nice man. I informed before I made the reservation that I had mobility issues and thankfully my room was on the first floor, I only had to navigate 4 steps. The elevator was out of service. I saw a roach in the dresser on my last night. The bathtub was disgusting, it looked as if someone removed a bathmat that had been stuck there for years. I did not use the bathtub, then the water on hot came out at a very low pressure. I definitely will not be staying at this hotel again.

I arrived and the lobby had a bad smell. There was noone at the front desk. I had to call coporate and they were able to find someone to wait on me after 3p minutes. The elevator was dirty and had trash in it and 12 hours later the same trash was still in the elevator . So i checked out 1 day early.icoporate. Finally t

Awsome

This is a property trying. I feel like someone bought the place recently, made some upgrades and repairs but is still working on it. The room was clean but at times the elevator and hallways were not crisp. Ok, but not excellent. The room was comfortable. But for example, the shower was really nice, but the bathroom door needs to be replaced. It was patched instead. I believe they are trying but aren’t there ywt

What a terrible hotel in upkeep and condition. People yelling and loud music from the parking lot. If you have kids stay away

Our room was overlooking the main road. Not a highway but was around 5 lanes in each direction. We could barely hear the TV over the road news and woke up around 5am from the loud mufflers. This hotel is not safe, the doors are propped open, the elevators don't work and the stairs are all outside where anyone can walk in. The safety latch on our door was bent and broken as though someone already had trouble with a break-in. Horrible smell in the halls and stains on the bedding. The only thing separating us from leaving upon arrival was the 4 hr round trip and 8am game in the morning. You get what you pay for! My kid was staying about 20 mins north in a super nice fairfield but it was 220/night.

This property is clean, but smells of smoke even though it is a smoke free facility. There are loud people in rooms and hallways. The rooms are not as pictured. So not stay here. We stayed for one night I refused to shower in the shower.

This place was not safe. Homeless people,drug addicts, and prostitutes hanging out all around. This hotel should not be on Expedia. I have never stayed in such a dump. Was woke up at 3am by people in the hallway banging walls, cussing, and being loud.