The staff was great, very friendly and accommodating, they even let us check in early and when the sauna and steam room wasn’t working the staff tried to help us out and was very pleasant. Unfortunately one of the main reasons we booked was because we wanted to enjoy the pool for the kids which was very cold and when the saunas didn’t work we couldn’t warm them up so that was kind of a bust.
Positives were the rooms were clean and shower pressure was great, cons were that the beds are very firm so firm that if given the option I wouldn’t be able to stay again as it will hurt my back to sleep multiple nights and blankets are thin and curtain like but I’m sure you could ask for additional blankets.