The pinnacle of service, value, location, and quality. The rooms are spacious and well equipped. The location is far enough from the action, that you can sleep, but close enough you can easily walk home from Dotonbori if you stay out late past train times. The kitchenettes are valuable because there is a great 24 hr grocery store right nearby, and Shinsekai is super close when you do eat out. If all this weren't enough, the staff are absolutely the best in the business.

We stayed 2 nights at the hotel. The location is super convenient, just right next to the metro and train station. Everything is walking distance. They have big family rooms, so it was perfect with kids. Rooms are clean and well equipped with kitchen and washing machine. If you would like to stay in the center would definitely recommend it!

The online material is deceiving for this place. Pros: - large space, if you book on a sale can be good value. - fairly modern on the inside, basically a service apartment. - location is within walkable distance from Namba. - right near the exit of ebisucho Station. - some staff are helpful. Mainly those that speak English well. Cons: - the area is quite seedy, unless you're looking for renting/buying porn or visiting maid cafés. - you're not renting for the terrible view. - self service is a bit of a pain. Both from checking in and getting things fixed. We wanted to change towels (you need to initiate) and two of the service staff didn't even follow through with the request, so I didn't even get to shower for a day. Needed someone who spoke better English to tell me to bring down my towels and at least he walked into the back room to ask the staff to hand me towels to bring back up. - the room isn't really clean. Lots of areas aren't clean, there's a smell. The jacuzzi water is so dirty, better off using the shower. - beware of areas where they can charge more. 30 minutes late to check out and they'll charge you. Something about not having coverings for the sheets or futon and they'll charge you. - no help after 10 pm.

Writing this review in bed on our final night here. Honestly do not know why there are negative reviews which had left us apprehensive before coming here. First off, we got a family suite with the green little grass / carpet area for reference. The room is huge. Three double beds. We made a padded area in the green pit using duvets for our one year old child to sleep and play in. No complaints. Secondly, facilities in the room are great. Shower is hot and powerful. Kitchen is what we needed with a young child. Kettle is a pour over style one. Microwave oven is new and superb. Fridge freezer excellent and spacious. Bathtub was helpful to bathe our son. Staff were superb, Michelle who helped clean our room was incredibly helpful! The main winning factor is location. This is a gaming district and yes there are some adult video stores nearby but get over it, it’s no worse than what you see in any city centre. It’s actually pretty tame to be honest, could be a lot worse. Location wise you’re on the doorstep of Namba, we walked every single day. It’s a super super location even with a buggy and child. Couldn’t recommend enough for all the main attractions in Osaka. This is an honest review from someone who was very apprehensive at the mixed reviews before hand. Please rest assured this is a great sized apartment and super location.

Excellent apartment. We stayed on the 10th floor. Big beautiful king size bed in a separate room from the living area, with a European style kitchen/laundry (washer/dryer) and large living room. Also included a beautiful outdoor bath.