It was clean, the room was very small but had fans which kept it pleasant for sleeping, the bed was comfortable, the shower was efficient, although also very small. There were two flights of stairs up to the entrance which was ok for us because we were traveling light. It was reasonable for the central location; good restaurants, short walk to the Prado and other museums, but not for large people or people with lots of luggage.

Los Arcos is a great location right in the Heart of Sol Plaza and Plaza Mayor... Gran Vía is only 7 minutes away. I recommend this place for cleanliness, great staff, and a walking distance to many restaurants and coffee shops.

Increíble la atención y el lugar muy cerca de todo.

A

Gérante très souriante et serviable

Se oye el ruido de los otros cuartos

Very nice welcome from staff. Only issues was no kettle (but there was a coffee machine in reception) and the walls were very thin.

Good location also good to solo traveler

Spotless room, extremely efficient lady at the front desk, all at your fingertips, come in and go whenever you want, no noise, very well heated, fantastic location for transport and anything you may need, very safe, restaurants and shopping within meters

Cheap and cheerful,a good central location as well

Room was as expected/advertised, turned on room fan and with 5 minutes it never worked again for the rest of our stay. Bed sheets & towels were not changed at all over the duration of our stay. Shower was either incredibly hot or cold no inbetween. But comfortable beds, good location as in the centre of Madrid, lady on desk tried her best to communicate with us as she doesn't speak English. As expected really but nice stay in Madrid.

No lift so no good if you have heavy luggage or health problems. No Kettle etc and bath very very small. Reception is not managed and no English language!

Me quedé una noche. Llegué a las 2, salí a las 11am. Fue una habitación básico, limpio, bien, con una ventiladora que no fue muy fuerte, pero tuvo una brisa y puede abrir la ventana. Tuvo un baño chiquito con todas las expectativas- siempre aprecio el agua caliente. Se puede escuchar la gente del edificio y en el pasillo porque es como es el edificio. Me gustó el techo de madera y que amable era la Sra. que trabaja allá. Este hotel es muy muy céntrico y puede explorar mucho la ciudad!

The place was nice and quite

This Hostal is in the perfect location for the city center. Sol center is a 3 min walk if that, plaza mayor & Mercado San Miguel are also within a 5 minute walk. There’s plenty of shopping, bars, and restaurants around. The hostal host was very very kind, we had a shower with hot water, comfy blankets & it was very clean. The only “bad” thing I would say is that the walls are thin so you do hear people coming & going & can sometimes hear conversation but it was quiet at night and safe. We spent 2 weeks traveling in Spain & began my trip in Madrid at this Hostal & also ended my trip at this Hostal & felt like I got the most of the city because of the location. It’s a good choice!

I liked the location and the receptionist. Other than that, the showerhead squirted everywhere and the drain in the shower was clogged.

Customer Service was great, Magda was friendly and attentive. The building itself is OK but the moment you enter the reception area of the hostal you can smell cigarette smoke. The smell in the rooms can be stronger although there are windows in the room, the smell prevails. I personally had a headache the nights we stayed. My sinuses were congested and my throat was extremely dry.

Ok

Amazing location, and had private bathroom and bedroom. But no hot water for multiple nights.

Excellent location !!! Couple of minutes to most of tourist attractions!