Great Stay!

Our stay was five stars. The hotel is gorgeous. Staff were wonderful, rooms were beautiful and clean. The location is excellent and close to everything, yet quiet at night. Highly recommend.

Really well located hotel and very quiet despite being so close to town. Staff were extremely helpful when we had a maintenance issue that was resolved same day.

Great property!

Loved it

Excellent location in San Sebastian, but staff speaks limited english, and the value for the money spent is not there, although probably a situation with most hotels in the city. Plain room, thin sheets, no extra blankets in the room (but provided once asked).

This georgeous hotel was a delight. The lobby was spectacular. The staff incredibly helpful. Breakfast buffet delicious and just 2 blocks from a beautiful sandy beach. Not one complaint

Lovely Breakfast experience - and great location in San Sebastián.

excellent communication and help from front desk and concierge Great location

A lovely modern hotel in a great location. The staff at the front desk could not have been more helpful and went above and beyond when one of our party was sick and needed medical assistance. Thank you! My only small gripe is the lack of shade provided in the pool area. It was exceptionally hot when we visited and once half a dozen people were up on the roof there was no shade available so the space was not very useable for anyone else.

Great room, wonderful staff

The hotel was amazing. Beautiful, conveniently situated, rooms well thought out and spacious, clean, friendly staff, one of the best hotels we have stayed in, in Europe. The breakfast had ample choices and delicious Greatly recommend staying there.

Great location, very nice hotel. Front desk staff should take a bit of a charm lecture and smile, come across as a bit more friendly. Would go back again.

Great service great location friendly staff

Perfect location, parking and bar.

Lovely building and entrance to hotel and the suite we stayed in was generally clean and tidy. Disappointed with the fact the restaurant was closed whilst we were there as we were looking forward to eating there. The suite was large and spacious but unfortunately on most nights the outside noise could be heard which is understandable. The only real negative was the last night as we had huge amount of noise due to the masses of teens outside from 9pm all the way till 6am which meant we literally couldn’t get any sleep. Breakfast was ok but not a huge choice. Not the best value for what we paid but overall decent enough

Conveniently situated and an all round good hotel. EV charging facility was useful

The location is ideal about a minute walk to La Concha beach without the hustle of the crowds on the beach. Also few minutes to shopping areas. The staff at the front desk were so knowledgeable and helpful. Alexandra and Borjes were professional and polite

A very nice and a very convenient hotel

Excellent location, new room and bathrooms and great parking. Lobby is beautiful.