9.2
Exceptional
From 50 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.6

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Traveller Reviews Castaway Resort Lembongan

Number of reviews per page
20
40
Top reviews
Eleanor
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff are so lovely and helpful. We were met from the boat on mushroom beach and they helped us back to the beach with bags when left. The accommodation was tranquil and relaxing.
Jade
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Glass doors don’t lock, front gate to private villa don’t lock either. Didn’t like that at 7am they were outside villa cleaning - the villa has all full glass doors. Not private at all. The villa is very run down, in bedroom 3 all the paint is falling off the walls, TV didn’t work either. Main bedroom bathroom, 1 sink was broken, towel hooks broken and towel rail. We stayed 4 nights and no new towels or sheets cleaned. Was very disappointing when charged over $1700 for 4 nights. Staff were friendly but disappointing about the villa.
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Richard
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Lovely location
Tammy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We couldn’t fault The Castaway our stay was fantastic and we really didn’t want to leave. Definitely would love to go back.
Kathy
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very cute boutique. Very nice decorated and very clean. Staff were very welcoming. A few minutes walking distance to the beach.
DJ
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Great place to stay. Staff very helpful and friendly. Very comfortable room and beautiful swimming pool. Could be a bit brighter for lighting. Close to swimming beach
Zoe
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Loved everything about this place. Second time and not the last. Few maintenance Issues but minor in the scheme of things
Marnie
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Staff were friendly but place was too small and everyone was too close. Breakfast was not very good
christopher
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Really enjoyed our stay here. Property was super cute & a few minutes walk from the best swimming beach on the island. Loved the relaxing vibe. There were a few negatives, mainly being the cleanliness. As the photos online were so amazing, I was a little bit disappointed. In saying that, If these little things were fixed I would give it a 5/5 and wouldn’t hesitate to go back. - mould on the bed canopy. As you look up when in bed, I could see big spots of mould. Knowing that the canopy doesn’t get cleaned, I had to keep moving it behind the bed as I didn’t like my kids touching it. - the hammock (brown one) outside our room had a huge spot of mould/stain. - lounge chair outside was filthy. I wouldn’t use it unless I had my sarong covering over it. - no where to hang wet pool towels & they don’t get replaced. I resorted to putting our dining chairs in the walkway with our towels over them so they got some sun. - walls are crumbling and there was a hole right next to the bed where the bedside table is. - area under & behind the bed had very thick dust and needs a deep clean including the bed frame. I still loved the place but these small things that could easily be fixed would make this place amazing.
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Ben
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

10/10 You will not find better. Plus Mushroom beach is the best beach I found, and I walked the whole island. Ty again Castaway you were fab x
Andrew
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

WE love The location. Very easy to walk to beach and restraunts. Staff very Friendly and helpful.
Benjamin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Nice rooms good service
Rajee
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Lovely, conveniently located property with easy access to one of the best beaches in the island, Mushroom Bay. Breakfast was simple but tasty. Friendly staff on hand to cater to needs. Can’t fault this quiet laid back retreat.
Ng yui tung
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Nice stay
Amanda
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Perfect location, peaceful, wonderful staff, privacy
G
10.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

We had a wonderful quiet stay at Castaway for 10 nights late October - early November 2022, it's just a few mins walk from the ferry, the staff were very friendly and attentive, the free breakfast until 11:00 was a good bonus, the pool and accommodation were a very good standard, easy access to restaurants, shops, scooter hire, supermarkets...i recommend this as a great place to stay on Lembongan
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Julie
10.0
/10
Reviewed 159 week(s) ago

Hotels.com verified review

Coming from a five star hotel the previous night we may have been a little distracted by the smaller bed and humble room but the staff and the personal vibe more than made up for that! We loved our stay here and will definitely return.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 284 week(s) ago

Expedia Group verified review

Place was nice and cosy, staff were very helpful to call and arrange for pick ups. Breakfast was also delicious. Only complaint was that the shower was erratic and didn't have hot water at times.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

A great small resort close to the beach and AtTMs and cafes. The staff were lovely and helpful with tour information and our room was cleaned daily. The pool was a good size and clean. My only complaint was the live music playing every night directly across the road until 10.00pm but other than that was a great stay and would stay here again.
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

The property was lovely good amenities lovely pool close to beaches and restaurants
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