The breakfast was amazing … did not expect such a big spread!!!

I’ve stayed in this hotel on 3 previous occasions location is good and safe. Rooms are slightly dated with dull brown furniture. Service is good… however on this occasion I was given room 103. This room is not suitable for sleeping in.. with bright blue lights shining in from the external hotel sign.. when requested to change the room. The lady on reception advised no other rooms available and to give me a refund and find another hotel at my own expense. With attitude in her voice, and gossiping about me in Portuguese. Luckily her senior Gabriel assisted and gave me the same standard of room only on a higher floor.. well done GABRIEL. You were excellent. Thx for sorting this out

Everything was top notch ...

Staff was very nice but the rooms are old and not very nice. Kind of like a Motel 6 in the USA. Free breakfast is a joke, and the pool is not a pool, it’s small and only a couple of feet deep. The pictures do not show how the hotel really is.

We had a nice stay at Vila Gale. Staff is very friendly and helpful. Breakfast is tasty. The location is excellent.

Great hotel, very centrally located on paulista. Great breakfast - large rooms. Bathroom a tad outdated but still very decent. Vila Gale always offers super great value for money, very nicely designed hotel with nice theme and great ambiance!

Great and friendly staff

Very dirty room. No one washes the floor. Rude reception. They wanted to charge me 100 BRL because a friend visited me! Uncomfortable bed with hard pillows that gave me headache. Only breakfast was good at this hotel.

Excellent service provided by the staff; on several occasions they went above and beyond to make the stay great. The location is very convenient and central to get to the best areas in Sao Paulo.

Amazing! no notes!

Upon checkout gave a managing lady some points for improvement. She was very attentive, and implemented some immediately. Hotel allowed me use of sauna's shower 12 hours after checkout, before going to airport.

Very nice staff, allowed me way early check in without extra charge. Location is great and rooms and breakfast are excellent.

Overall pleasant hotel with a nice pool courtyard and good breakfast. The front desk was helpful and responded promptly.

The location is perfect, close to Paulista Ave. with a lot of things to do in a walkable range. The only thing that bothered me a little was the noise both on the street (there is a bar right in front of the hotel) and in the morning with the cleaning staff.

First time solo traveler to Brazil. Staff was welcoming and very friendly. Room was super nice and clean. 100% would recommend.

This boutique hotel is in a nice neighborhood and is a short walk to Paulista. The breakfast is included and it is really good. The buffet included a variety of sweet and savory breads, fresh fruit, fresh juices and a selection of hot dishes. The pool and garden area are lovely and breakfast can be eaten indoors or on the patio. The staff is very friendly and helpful. I would stay here again.

I had a great trip

It’s a hotel in a really great location in a great part of town near the metro station. comfortable and big room, I’m not sure about the decor it seems to have lots of murals of what I imagine are legendary artistic characters, I really can’t explain but it’s a bit cheesy. Would much rather a more contemporary plane look. Other than that stylish hotel with a nice swimming pool and outside area, as it’s in a very bustling area it’s quite a bonus. Beware if you don’t speak Brazilian Portuguese, most of the staff can’t speak English, breakfast is an okay, spread the Hot options are not Wide and it was very difficult. Trying to get an omelette out of the omelette station. All in all good hotel and comfortable

Location, Breakfast and staff

Next to everything and the staff is really professional