Empire Hotel Goulburn

Explore Empire Hotel Goulburn
7.4
Pleasant
From 124 reviews
Cleanliness

8.0

Room Comfort

7.2

Service and Facilites

8.6

Traveller Reviews Empire Hotel Goulburn

Number of reviews per page
20
40
Top reviews
Bradley
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Firstly the rooms are in poor condition. Paint flaking off walls, stains on carpet, towel rail missing and no shelf or anywhere to put soap in shower. Air conditioner extremely loud and the guard on the fan in unit broken. The Curtain does not cover the whole window so sun light streams in from first light. Then there is the noise on Saturday night. Yes the booking page says there could be noise from the night club. However it is not just noise that you would expect from down stairs. Maybe a hum or loud people leaving the pub. No, this is a thumping noise so loud the walls shook, the windows vibrate, the floor shakes. The bass noise from the bar is so loud the whole room shook. It was impossible to sleep till 2:30 am. No room above that noise should be booked. It is totally unreasonable to be asked to pay $100 for that room in that condition with the totally unreasonable noise levels till that time.The rooms should not be let out on a Friday or Saturday. Just do not book if you intend staying over the weekend. For the condition of the room and the outrageously loud music there are far better options in town at the same price. We regret our decision to stay there and will never stay again.
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Michael
icon-
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes to both
Lisa
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We were in room 3 and it felt like the whole room was shaking and thumping to the beat of the DJ’s extremely loud music. The supplied earplugs were very much needed but then I could still feel the whole bed thumping and venting beating to the music. I feel asleep ok thanks to the earplugs but if you can’t wear earplugs I would avoid this hotel.
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Andrew
icon-Leisure
Leisure
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This was a basic accommodation. Load music in the bar downstairs started about 10pm on Friday and Saturday. They did provide ear plugs
Maureen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Not too bad
Royce
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Good value for money. Very clean. Towels fantastic. Beds great size but aging will need replacing soon
Hayley
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great value but would have liked to be told about the music that started at 10.30 pm- reason we stayed was to get a good night sleep before a big event in Sydney. Ear plugs on pillows were a welcome audition
Ian
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Noise, posing as music, both nights 10-2.30. Ever tried to sleep inside a boom box at full volume? No warning when booking , only later when ready to arrive and no alternative.
EDWARD
icon-Business
Business
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Aging property in the hotel but cheap convenient and clean. Worth it for. Aa budget stay. Pub is probably too loud for families but for single traveler who doesn’t mind it was ideal. Staff were great and its clean large room. (But needs some maintenance)
Phillip
2.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Unfortunately, my own fault but i left my coat there....3 days of correspondence, no care factor, i just asked for them to check cameras incase staff maybe put it somewhere safe... too many calls with no reply.... it's not there fault i left it there, but disappointed in lack of response
Ria
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Good
peter
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

I would have no hesitation in staying here again
Robert
icon-Leisure
Leisure
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

I didn’t realise that the pub downstairs was open until 3am
Tracey
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Great staff. Very noisy but it was a Friday night
Jimmy
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Terrible. We had no choice but to check in even though the last said a DJ was coming and playing till 3am. But they supplied earplugs ( which did nothing because it was so loud my bed was vibrating). I would have stayed somewhere else but we had passed the cancellation period and were charged anyway. Was aweful. Only for 4 hts sleep
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Austin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Look good hotel with showers
Ian
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

This was a great convenient, safe and clean.
Nicole
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

On arrival they didn't have my booking at the fault of Expedia, DJ played till 3am both nights, should have realised something was up when they supply ear plugs on your pillow, woken during one night and evacuated by firefighters due to someone smoking/vaping in their room. Room itself was ok for the price.
Anthony
icon-
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

No microwave, noisy room near back door. Asked to move but told was full. But only one other room occupied.
Jennifer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Good locay
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