8.5
Very Good
From 175 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.0

Location

8.6

Service and Facilites

8.5

People often mention about Studio Classy Room @Grand Kamala Lagoon by Doubletree
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Bedroom (6)
Accessibility (5)
Distance to City Center (4)
Surroundings (4)
Staff Friendliness (3)
Check-in/out Time (3)
Bathroom (3)
Wifi (2)
Activity Option (2)
Ambiance (2)
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Traveller Reviews Studio Classy Room @Grand Kamala Lagoon by Doubletree

Number of reviews per page
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40
Customer reviews
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
The room is clean, the view is nice, the bathroom is clean 👍
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1 people find it helpful
r***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
It's always a pleasure to stay here, the service is also okay
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.9
/10
Reviewed 31 week(s) ago
Different from the one in the photo, so far from expectations, the bed is really bad, dirty, the shower is broken, the bathroom smells, the sofa is ugly, basically the interior is not good. Regret it, it would be better for a regular customer to get on the 25th floor
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2 people find it helpful
S***a
icon-origin-TRAVELOKA
6.7
/10
Reviewed 33 week(s) ago
There are lots of small cockroaches on the floor and climbing into the refrigerator, and it looks like it hasn't been cleaned. The cupboard can't be used.
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1 people find it helpful
E***n
icon-origin-TRAVELOKA
6.0
/10
Reviewed 54 week(s) ago
The room wall is broken, the room is the dirty, and the STB have a problem, so we couldn't enjoy to watch the TV.
1 people find it helpful
J***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 57 week(s) ago
The room needs deepcleaning as it full of cockroaches, the toilet smells bad, and hot water is not available. Lastly, there are no sensible check out procedure as I was stuck at the lift for few minutes because we were asked to leave the keycard inside the room.
1 people find it helpful
I***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 59 week(s) ago
Friendly staff, facilities more than okay. Only access from the motorbike parking lot to the room is a bit complicated.
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4 people find it helpful
DEDE A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 59 week(s) ago
Foto di voucher gak sesuai sama kamar yang di dapat.
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Isnainy J. R.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 80 week(s) ago
The first unit of the mattress, oh my God, makes my back hurt.
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4 people find it helpful
Isnainy J. R.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 80 week(s) ago
The first unit's mattress was not very thin, the second unit was better. Overall at Doubletree it is clean and the service is satisfactory.
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Yoga A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 88 week(s) ago
I have become a weekly subscriber to Doubletree and have never been disappointed with the unit provided. It's just that sometimes the admin is not friendly towards subscribers.
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2 people find it helpful
STEVEN OCTAVIANUS ANGELO
icon-origin-TRAVELOKA
9.4
/10
Reviewed 93 week(s) ago
Galau? Lagi pengen sendiri? Nginep di sini di jamin tenang haha, enak, bersih, wangi, juara pokoknya
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Daniel Bangsa
icon-origin-TRAVELOKA
4.8
/10
Reviewed 99 week(s) ago
Saya booking dan bayar kamar untuk teman saya. Sejam lebih dia harus mencari agent nya. Pertama dan terakhir memesan kamar di sini.
4 people find it helpful
Nurul H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 101 week(s) ago
There are lots of small cockroaches in the cupboard, kitchen, floor near the bed, bathroom and the room smells musty. Ask for a room request, say it's full. There is no solution from the agent. And this will be the first and last time ordering a room at this agent.
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1 people find it helpful
Zefri T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 112 week(s) ago
Lokasi strategis, kebersihan kamar ok, dapur ok, toilet ok air panas berfungsi, minus AC tidak dingin, cek kulkas ada sisa minuman/ice cream yang belum di buang. Saran seharusnya bekerja sama dengan pihak parkir untuk free parkir karena stay seharian lumayan juga untuk biaya parkirnya.
3 people find it helpful
Suseno I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 114 week(s) ago
According to the offer, comfortable, clean and cheap. Strategic place near everywhere.
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1 people find it helpful
Eka S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 114 week(s) ago
Okay service, comfortable rooms, cold AC, Netflix and super fast WiFi. Excellent.
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Ayuningtyas W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 116 week(s) ago
The place is really good. Make a staycation with your family. Bringing children is recommended. Complete facilities, clean rooms, functional kitchen clean cutlery. Been here 2x and stay at the same property, always satisfied. The infinity pool is especially cool. Access to food, if you don't go to the mall, ordering gofood is also easy. Create a bouncing aesthetic content take. For me, who needs a place to work so it's not cramped, it really suits healing. Next definitely stop by again. 🥰
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2 people find it helpful
Ardi h.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 116 week(s) ago
It's really bad, I want to take a simple key, the room is good too, only the hot shower doesn't work... the other thing is really good, the deposit return is also fast.
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1 people find it helpful
Abdullah
icon-origin-TRAVELOKA
9.1
/10
Reviewed 124 week(s) ago
Overall ok, AC dingin, view juara juara banget, rate kompetitif, harga parkir nginap relatif standard, interior bagus, minusnya tidak ada akses sinyal sama sekali di lobby basement yang sangat menyulitkan berkomunikasi dengan pengelola, pengembalian refund yang tidak tepat waktu (delay 4 jam baru deposit ditransfer) karena perjanjian max jam 16.00 sore. Secara umum saya puas dan sangat merekomendasikan. Terima kasih
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1 people find it helpful
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