8.3
Very Good
From 319 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.3

People often mention about Zenith Premiere Hotel Baubau
All
Distance to City Center (19)
Bedroom (18)
Staff Friendliness (16)
Ambiance (15)
Room Space (15)
Surroundings (14)
Accessibility (13)
Bathroom (12)
Check-in/out Time (10)
Variety (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Zenith Premiere Hotel Baubau

Number of reviews per page
20
40
Customer reviews
A***L
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
Have many times I stayed in this hotel, the only need to have attention is the water heater. It always did not work.
Find this review helpful?
Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from Zenith Premiere Hotel Baubau. Thank you for taking the time to provide a review of your stay at our hotel. On behalf of the management and staff of Zenith Premiere Hotel Baubau, we apologize. We will immediately improve our quality and service in the future to increase the satisfaction of guests who stay at our hotel, because for us, guest satisfaction is one of the Vision and Mission of Zenith Premiere Hotel Baubau that we must achieve in the future. Best Regards, (Management)
Translated by Google Icon
See original
E***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Loved our stay here, the only downside was the phone doesn’t work
Find this review helpful?
Accommodation's Reply
28 Aug 2025
Dear Sir/Madam, Warm greetings from Zenith Premiere Hotel Baubau. Thank you for taking the time to provide a review of your stay at our hotel. On behalf of the management and staff of Zenith Premiere Hotel Baubau, we apologize. We will immediately improve our quality and service in the future to increase the satisfaction of guests who stay at our hotel, because for us, guest satisfaction is one of the Vision and Mission of Zenith Premiere Hotel Baubau that we must achieve in the future. Best Regards, (Management)
Translated by Google Icon
See original
Profile Picture
Indra P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very friendly staff and recommended accommodation when going to Baubau
Translated by Google Icon
See original
Find this review helpful?
R***i
icon-origin-TRAVELOKA
6.9
/10
Reviewed 11 week(s) ago
Overpriced... Everything is just ordinary with a budget of 650 for the most standard room, there is no water heater.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Sir/Madam, Warm greetings from Zenith Premiere Hotel Baubau. Thank you for taking the time to provide a review of your stay at our hotel. On behalf of the management & staff of Zenith Premiere Hotel Baubau, we apologize. We will immediately improve our quality and service in the future to increase the satisfaction of guests who stay at our hotel, because for us, guest satisfaction is one of the Vision and Mission of Zenith Premiere Hotel Baubau that we must achieve in the future. Best regards, (Management)
Translated by Google Icon
See original
Puspita
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Second time here. Never disappointed! The room is small but comfortable and modern. The water heater seemed to be having problems from the first visit to the second (even though it's been a year). It took a long time for the hot water to work. Otherwise, I was very satisfied. Oh, and the piano in the lobby was a bonus.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Mrs. Puspita Warm greetings from Zenith Premiere Hotel Baubau. Thank you for taking the time to provide a review of your stay at our hotel. On behalf of the management & staff of Zenith Premiere Hotel Baubau, we apologize. We will immediately improve our quality and service in the future to increase the satisfaction of guests who stay at our hotel, because for us, guest satisfaction is one of the Vision and Mission of Zenith Premiere Hotel Baubau that we must achieve in the future. Best regards, (Management)
Translated by Google Icon
See original
A***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The best hotel in Baubau, easy access, and next to the mall.
Translated by Google Icon
See original
Find this review helpful?
M***d
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
the hotel is quite good. close to the plaza and actually not far from the city center. atmosphere. cleanliness of the room is ok. but the hot water in the bathroom takes a long time to get hot. amenities are ok. there are many variations of food. but the taste is so-so. because this hotel has a pool. recommended for families who are on a staycation. the pool is very safe for children. the hotel's wifi is also quite good. safe for those who bring work. well overall the hotel is still okay
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jun 2025
Dear Sir/Madam, Warm greetings from Zenith Premiere Hotel Baubau. Thank you for taking the time to give a review of your stay experience at our hotel. On behalf of the management & staff of Zenith Premiere Hotel Baubau, we apologize. We will immediately improve our quality and service in the future to increase the satisfaction of guests who stay at our hotel, because for us guest satisfaction is one of the Visions and Missions of Zenith Premiere Hotel Baubau that we must achieve in the future. Best Regards, (Management)
Translated by Google Icon
See original
M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
the hotel is okay. not bad. close to lippo plaza. the hotel also has a swimming pool although not too big. food is enough. not really good. the room is okay but the hot water is a little lacking. hopefully it can be improved in the future.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Sir/Madam, Warm greetings from Zenith Premiere Hotel Baubau. Thank you for taking the time to give a review of your stay experience at our hotel. On behalf of the management & staff of Zenith Premiere Hotel Baubau, we apologize. We will immediately improve our quality and service in the future to increase the satisfaction of guests who stay at our hotel, because for us guest satisfaction is one of the Visions and Missions of Zenith Premiere Hotel Baubau that we must achieve in the future. Best Regards, (Management)
Translated by Google Icon
See original
H***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
The color of the hotel room is nice, bright. Modern furniture design, clean, neat, spacious room type Junior, the location of the walking closet is a bit hidden I like. I stayed for 5 nights but it was very comfortable but the last 2 nights there was the sound of sliding furniture from outside/other rooms. In front of the hotel there is Padang rice and a rice stall, not bad if you want to have lunch or dinner.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 May 2025
Dear Sir/Madam, Warm greetings from Zenith Premiere Hotel Baubau. Thank you for taking the time to give a review of your stay experience at our hotel. On behalf of the management & staff of Zenith Premiere Hotel Baubau, we apologize. We will immediately improve our quality and service in the future to increase the satisfaction of guests who stay at our hotel, because for us guest satisfaction is one of the Visions and Missions of Zenith Premiere Hotel Baubau that we must achieve in the future. Best Regards, (Management)
Translated by Google Icon
See original
Diva S.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 19 week(s) ago
Overall okay, the room and bathroom are spacious, the interior is comfortable and supports a warm impression. However, there are some things that need to be improved, from the receptionist both check in and check out feel less friendly, although not rude either. Then the housekeeping, the floor mat towels were not replaced, only body towels were taken but not replaced with new ones, so I had to contact first to ask. The wifi is also not very stable. There is a Smart TV but there are no channels at all, so if you want to watch either YouTube or other streaming apps. That's all, thank you
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 May 2025
Dear Mrs. Diva s. Warm greetings from Zenith Premiere Hotel Baubau. Thank you for taking the time to give a review of your stay experience at our hotel. On behalf of the management & staff of Zenith Premiere Hotel Baubau, we apologize. We will immediately improve our quality and service in the future to increase the satisfaction of guests who stay at our hotel, because for us guest satisfaction is one of the Visions and Missions of Zenith Premiere Hotel Baubau that we must achieve in the future. Best Regards, (Management)
Translated by Google Icon
See original
R***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 20 week(s) ago
A little disappointed because I ordered a deluxe room which is a bit more spacious but the receptionist gave me a narrow superior room. Even though it's a different price, what's disappointing is the wifi network is slow, not suitable for a long staycation”
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2025
Dear Sir/Madam. Warm greetings from Zenith Premiere Hotel Baubau. Thank you for taking the time to give a review of your stay experience at our hotel. On behalf of the management & staff of Zenith Premiere Hotel Baubau, we apologize. We will immediately improve our quality and service in the future to increase the satisfaction of guests who stay at our hotel, because for us guest satisfaction is one of the Visions and Missions of Zenith Premiere Hotel Baubau that we must achieve in the future. Best Regards, (Management)
Translated by Google Icon
See original
Y***o
icon-origin-TRAVELOKA
6.6
/10
Reviewed 21 week(s) ago
The water is small, and the shower is blocked as if it hasn't been maintained.
Translated by Google Icon
See original
1 people find it helpful
Guest
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Best Hotel in Baubau with easy access in the city center, close to the Mall and Harbor. Staff who serve are friendly and willing to help. There are swimming pool facilities that although not too big but enough for exercise.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
rizvy q.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
quite pleasant because it is close to Lippo Bau-bau mall.
Translated by Google Icon
See original
Find this review helpful?
T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 24 week(s) ago
Please pay more attention to the cleanliness of the room, there are lots of small insects on the mattress and the bathroom toilet looks like it's rarely cleaned 😥.
Translated by Google Icon
See original
2 people find it helpful
G***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
The receptionist should be friendlier
Translated by Google Icon
See original
1 people find it helpful
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 30 week(s) ago
The price is expensive and does not match the hotel
Translated by Google Icon
See original
Find this review helpful?
M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Comfortable and the best in town
Translated by Google Icon
See original
Find this review helpful?
M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Comfortable and the best in town
Translated by Google Icon
See original
Find this review helpful?
M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Comfortable and the best in town
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40