J***l
10.0
/10
Reviewed 1 week(s) ago
What a good service! When I said the ceiling was broken, they came and gave me another room.
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Accommodation's Reply
27 Oct 2026
Dear Sir/Madam,
Thank you very much for taking the time to share your experience during your stay at Hotel Amaris Tasikmalaya. We truly appreciate the excellent and positive feedback you have provided, which serves as a valuable guide for improving our hotel’s services and offerings. Please accept our sincere apologies for any shortcomings you may have encountered; we are committed to addressing these issues promptly and ensuring your comfort during your stay. Your insights and feedback inspire us to continue striving for excellence and to further enhance the aspects of our service that are already performing well.
Thank you for the trust you have placed in us. We look forward to the opportunity of welcoming you back to our hotel in the future, where we hope to provide an even warmer reception, characterized by the signature hospitality of Amaris.
Best regards,
Irfan Maulana
Hotel Manager



