The hotel is located close to the city center, with an Alfamart within walking distance, making it easy to find food or simply explore the city of Cepu. The hotel is newly renovated, so it's still very well maintained, both in terms of cleanliness and tidiness. It's spotless down to the smallest detail. The Royal Hotel is comfortable. There's a water dispenser in the hallway. Wi-Fi is also available. All the staff are very friendly and smiling. It's just that you don't get slippers in the room (or maybe you have to ask for them first?), but that's okay because flip-flops are provided in the car. The check-in and check-out process are also easy. Hopefully, the cleanliness and friendliness will be maintained, and it will continue to be a reliable, timeless, contemporary hotel. So that if you visit Cepu, the Royal Hotel can always be a comfortable place to stay.

The hotel staff was very friendly and helpful, the rooms were spacious, and the bathrooms were clean and nice. The location is also strategic, close to Cepu Station and trendy restaurants and cafes. If you're in Cepu again, I'd definitely recommend staying at the Royal Hotel. 👍🏽

Nice, clean, new building, close to the food court, elevator, friendly staff, informative receptionist, and helpful security guards. There's a fitness center next door... wow... the best, really...

It's pleasant, close to the food court, laundry, and a new building. The hotel staff, including the receptionist, and security guards, were all prompt, friendly, and very helpful throughout your stay. There's also an elevator, making it easy to get your luggage up and down the stairs.

The hotel staff is friendly and helpful.

Overall satisfied with the service

Overall satisfied with the service

Overall, the hotel is well-renovated. They've also adopted eco-friendly practices, providing bottled water to reduce plastic waste.

The hotel has just been renovated so it is more comfortable and modern, it is strategically located, there are lots of food vendors and it is close to Al*amart.

The family room was spacious but no extra bed or pillow available upon request. I think it’s a bit pricey for the facility they offered. Apart from it, hot shower is amazing and friendly staff.

New hotel... As time goes by while finishing, hopefully it will get even better.

because it is still under construction for a clean room but outside the room is dirty with dust.

Not bad, we have to pay attention to improving the bathroom interior in the future, it has to be renovated in a modern way.

The location is relatively close to the train station and the East Java border. There are many food vendors and it is adjacent to a minimarket. The rooms are clean, the sheets are clean, the bathroom is also clean (towels and soap are provided). The AC is cold, given water when you arrive, and given hot tea and coffee in the morning. Security is guaranteed and there is a curfew (limited to night time). Highly recommended 🙏🏻.

Pelayanan bagus, diantar langsung ke kamar oleh petugasnya. Dekat dengan stasiun Cepu, petugas standby hal tersebut sangat memudahkan kami ketika ingin naik kereta di waktu dini hari (setengah 2 pagi). Kondisi kamarnya juga bersih dan nyaman.

Tidak ada air panasnya. Padahal di keterangannya ada air panasnya. Kamar lumayan, bersih, rapi. Cuma tidak ada air panasnya.

Kalo buat rehat, ga nyaman. Soalnya berisik banget.

AC tidak dingin, kamar mandi bersih, kamar luas, hanya kurang di AC saja.

Kamar bersih seprei alhamdulillah wangi dikasih air mineral juga ada handuk bersih juga pagi hari diberikan teh dan kopi gratis di depan kamar. Pelayan staf cukup baik. Saran untuk transaksi siapkan uang cash karena belum bisa gesek ATM. Pertahankan kebersihan dan pelayanan yang baiknya ya. Terima kasih.

1. Clean 2. The TV remote does not work well 3. Unfortunately, breakfast is not provided