Thank you c Hong for commenting and having a bad experience about Home,
On the Home side, we will also inform you as well as the guests who have favored home expectations:
In terms of utilities, Home service has an introduction board on each room: Laundry, pick-up / drop-off, bicycles, motorbikes, places to check in, visit ... always introduced when guests check in.
Laundry is originally one of Home's fee-based utilities, but Home did not mention that you open the warehouse to use it yourself and after knowing that Home also favors families with children, it silently did not charge.
Until you want home to take you somewhere "for free" and only 1 guest (another room) looks after the house,
Home's failure to respond is probably the cause of this false assessment of You. (does home work vs tvlk why is the rating low, you reported the reason for not having a swimming pool)
Through this home, we hope you have an objective view, correct perception, and a "civilized" review for the next experiences after Maison Khoi.
Home always wants its customers to have a really enjoyable and comfortable trip.
Wishing you good health,
