Grand Dafam Ancol Jakarta

Explore Grand Dafam Ancol Jakarta
8.4
Very Good
From 1,025 reviews
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Cleanliness

8.3

Room Comfort

8.4

Meal

8.4

Location

8.6

Service and Facilites

8.5

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Room Space (68)
Bedroom (68)
Bathroom (64)
Ambiance (61)
Hotel Area (53)
Staff Friendliness (52)
Accessibility (46)
Family Friendly (46)
Soundproof (44)
Taste (43)
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Traveller Reviews Grand Dafam Ancol Jakarta

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
A pleasant place to stay, the service is okay, just needs more maintenance.. The breakfast is super TOP!
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L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good and worth it for that price with good service.
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M***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
My first staycation here was very very comfortable, I will come here again next time 🤍
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3 people find it helpful
Brano
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Very pleasant and friendly hotel staff
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1 people find it helpful
Vriska Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice, very quiet because we stayed on the 25th floor. If you want to go to Ancol, you can just walk 🫰
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Accommodation's Reply
23 Apr 2026
Dear Valued Guest, Thank you so much for your wonderful review of Angkor Grand Pamm Jakarta. We are delighted that you enjoyed your stay with us. Providing the best service and creating memorable experiences is our top priority, and we are very pleased that your stay exceeded your expectations and that you had a wonderful time. Your compliments are a great encouragement to us. All of our staff thank you and will continue to strive to provide the best experience for all our guests. We hope to welcome you back again. If you have any questions, please contact us at info@gra****. Thank you. [Chairman]
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff was very helpful at check-in.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly, and my child loved being given coins to play with in the lobby. The location is strategically located near Ancol. The amenities are complete. The swimming pool is clean and spacious. The rooms are spacious; I chose one with an ocean view.
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1 people find it helpful
N***i
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
A really bad hotel. The room smelled musty. Everything was dirty. The bathroom was flooded with water, the drain was broken. The walls were all moldy, and the lights were broken. I really regret staying here. It felt like I was sleeping in a haunted house. I paid 1.6 million rupiah per night for two rooms. The rooms were not worth selling. Poor people, they were so disappointed and regretted it.
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1 people find it helpful
Ati N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The room is spacious, a very nice family room even though I took a deluxe twin bed... The hotel building is old, but overall it's ok for a 4 star hotel at that price.
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1 people find it helpful
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Close to Dufan, walkable, close to minimarkets and coffee shops, friendly and responsive staff even during high season, spacious rooms but the hotel is old
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The swimming pool is very nice.
1 people find it helpful
S***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The hotel is a bit dated, with a stove but no cutlery. The rooms are quite spacious, with a sofa and dining table. The pool is clean. The gym needs upgrading.
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1 people find it helpful
S***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The hotel is a bit dated, with a stove but no cutlery. The rooms are quite spacious, with a sofa and dining table. The pool is clean. The gym needs upgrading.
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dham s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Clean room, cold AC, recommended
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1 people find it helpful
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The hotel was very nice, but there were some cockroaches in the kitchen.
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2 people find it helpful
A***a
icon-origin-TRAVELOKA
6.2
/10
Reviewed 8 week(s) ago
The room is very spacious. However, there is no kitchen set, so the stove cannot be used. The AC near the bed was not very cold, so I had to call reception to fix it. Thankfully, they responded quickly and handled the issue promptly. A lot of stains on the bed sheet, a lot of small bugs, especially in the bathroom. The toilet water hose was lacking and needed to be turned on and off from the valve at the bottom of the toilet. My room was facing the road, and it was very noisy. Even on the 21st floor, I could clearly hear truck horns from outside.
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1 people find it helpful
Accommodation's Reply
17 Mar 2026
Dear Mr/ Mrs, We appreciate you taking the time to share your feedback following your stay at GRAND DAFAM Ancol Jakarta. While we are glad to hear that there were aspects of your visit that you enjoyed, we regret that certain aspects fell short of your expectations. Your comments are valuable to us as they allow us to continually improve our services and offerings. Please be assured that we have taken note of your feedback and will use it to make necessary enhancements to better serve our guests. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Should you require any further assistance please do not hesitate to contact us at info@granddafam-ancol.com Warm regards, [General Manager]
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 8 week(s) ago
The cleanliness of the room needs to be improved, there are lots of small cockroaches in every corner of the room.
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Accommodation's Reply
17 Mar 2026
Dear Mr/ Mrs, Thank you for choosing to stay at GRAND DAFAM Ancol Jakarta and for sharing your positive feedback with us. We are delighted to hear that you had a pleasant experience during your time with us. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering exceptional service. We are committed to maintaining the high standards that we are known for and look forward to welcoming you back for another enjoyable stay in the near future. Should you require any further assistance please do not hesitate to contact us at info@granddafam-ancol.com Best regards, [General Manager]
R***n
icon-origin-TRAVELOKA
6.7
/10
Reviewed 14 week(s) ago
lots of small cockroaches "very uncomfortable
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1 people find it helpful
Accommodation's Reply
01 Feb 2026
Dear Valued Guest, Thank you for choosing to stay at Anjo Grand Fam Hotel Jakarta and for your valuable feedback. We hope you had a pleasant stay, but we apologize that some of our services did not meet your expectations. Your valuable feedback is invaluable in improving our services and facilities. We value your comments and will strive to make necessary improvements. We look forward to welcoming you back soon. All of our staff sincerely hope to provide you with an even more enjoyable stay. Thank you. [Chairman]
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Dwiyennita
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 17 week(s) ago
when we got to the breakfast stall, we queued up to get the satay for up to 30 minutes
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1 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Mr. Dwee, We greatly appreciate you taking the time to share your feedback following your stay at Grand Dafam Ancol Jakarta. We are pleased to hear that you were satisfied with some aspects of your stay, but we regret that some areas did not meet your expectations. Your feedback is invaluable to us as it helps us continuously improve our services and facilities. Please rest assured that we have taken your comments into consideration and will make improvements to better serve our guests. We hope to welcome you back in the future for another memorable stay. If you require further assistance, please contact us at info@granddafam-ancol.com. Sincerely, [General Manager]
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
The check-in and check-out process is quite fast, the location is close to tourist attractions.
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1 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Valued Guest, Thank you for choosing Grandafam Ancol Jakarta. We are delighted that you enjoyed your stay. Providing the best service and a memorable experience is our top priority, and we are pleased that we exceeded your expectations. Your compliments are a great encouragement to us, and our entire team will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you again on your next visit and hoping for another wonderful stay. If you have any questions, please contact us at info@grandafam-ancol.com. Thank you. [Chairman]
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Number of reviews per page
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