8.9
Very Good
From 99 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.9

Meal

8.8

Location

9.2

Service and Facilites

8.9

People often mention about Fahira Hotel Syariah Bukittinggi
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Distance to City Center (16)
Staff Friendliness (16)
Taste (16)
Room Space (15)
Accessibility (14)
Bedroom (14)
Bathroom (14)
Variety (14)
Family Friendly (13)
Ambiance (13)
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Traveller Reviews Fahira Hotel Syariah Bukittinggi

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40
Customer reviews
N***a
icon-Staycation
Staycation
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6.0
/10
Reviewed 5 week(s) ago
Very disappointing... the room type given at check-in did not match the one booked on the platform. Then there was an incident where my child was trapped in the elevator, and I resolved it myself, but the elevator response was slow and it turned out the elevator had a history of "breakdowns" (according to the experience of customers who had visited there).
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F***y
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Staycation
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8.8
/10
Reviewed 9 week(s) ago
This is my first time staying here.. the rooms are spacious. I booked 3 rooms, 1 of which was upgraded to deluxe, thanks.. one more thing, maybe you can give me a room freshener because the first time I entered, there was no scent and what was surprising was that there was a pantyliner stuck to the bathroom wall, maybe for the CS to pay attention.. overall, everything was actually pleasant..
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Accommodation's Reply
06 Sep 2025
Dear Sir/Madam, Thank you very much for choosing our hotel as your first stay. We are very happy to hear that you enjoyed the spacious room and were able to upgrade you to a Deluxe room. However, we are very sorry and concerned to hear about the cleanliness issues you encountered in the bathroom. We sincerely apologize for the inconvenience and disappointment caused. This is clearly unacceptable and falls far short of the cleanliness standards we uphold. We have forwarded your feedback regarding the bathroom's cleanliness and the need for air fresheners directly to the housekeeping team and management. We will immediately conduct a thorough evaluation and tighten our supervision to ensure the highest standards of cleanliness are always maintained. We will also ensure that each room has a fresh and comfortable scent for our guests. Thank you for bringing this to our attention. We hope this incident will not deter you from staying again. We look forward to welcoming you back and providing an even better experience in the future. Sincerely, Ayie, Operational Manager
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m***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
the service is very good and the hotel staff is very friendly..
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Accommodation's Reply
29 Jun 2025
Dear Our Honoured Guest, Thank you for your thoughtful words. We are thrilled to hear that you enjoyed your stay and appreciate you taking the time to share your experience. Our goal is to offer the best hospitality possible, and we are delighted that we succeeded during your visit. We look forward to welcoming you back soon. Best regards, Taufiq’urrahman Operational Manager
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DHONY P. S. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The downtown area is very close to Jam Gadang. The interior is elegant.
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Accommodation's Reply
29 Jun 2025
Dear Mr. Dhony, Thank you for your kind words. We are thrilled to know that you appreciate our strategic location and the selection of our furniture. It appears you have excellent taste ! Futhermore, our goal is to offer the best hospitality possible, and we are delighted that we succeeded during your visit. We look forward to welcoming you back soon. Best regards, Taufiq’urrahman Operational Manager
r***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The hotel staff is friendly, the restaurant food is delicious and cheap for a hotel of this class, the hotel is also clean, the room is spacious but not soundproof enough. Recommend to stay again.
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Chyntia P. S.
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10.0
/10
Reviewed 21 week(s) ago
The room is very comfortable, the staff is friendly, the room is also spacious, if I go to Bukit Tinggi I want to come back here again😊
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W***y
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Leisure
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9.7
/10
Reviewed 21 week(s) ago
For the comfort of the room, it's okay, the room is also spacious, you can see the mountain view, I like hotels that have balconies the most,,, Next time I will stay here again
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1 people find it helpful
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fitria i. s.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The rooms are clean, the staff is friendly, the food is delicious.
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Adhi F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Very comfortable hotel. Very close to recreational areas. Evening to Jam Gadang walk. Morning to Luwang Jepang walk. Great.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
The room that was booked initially had a balcony door that could not be locked, then the receptionist generously upgraded the room to Fahira Suite 👍. The parking lot should be increased, the basement parking is too narrow. Hopefully next time there will be security guarding outside or in the parking lot/basement. Thank you Fahira Hotel.
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H***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 22 week(s) ago
Check in and check out took a long time. Especially check in and the room key was given to the wrong person again. We asked for help with another room to call the receptionist but the phone was not active. When it was our turn to protest, they answered in a high tone.
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s***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 22 week(s) ago
The room is very comfortable, got a room with a nice view. The staff are friendly and the breakfast is delicious and has many varieties. Overall, it's the best. If I go to Bukit again, I'll definitely stay at Fahira 🥰
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a***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
for the superior room you get there is no view at all
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F***a
icon-Leisure
Leisure
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8.7
/10
Reviewed 25 week(s) ago
The hotel is nice, comfortable, located in the center of Bukit Tinggi. Only the cleanliness of the bathroom needs to be improved so that it doesn't smell.
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Novri F.
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Staycation
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9.4
/10
Reviewed 28 week(s) ago
A comfortable place to stay and the food is also delicious, close to Jam Gadang.
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J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
clean room, can walk to Jam Gadang, can also take the kids to Jam Gadang and the zoo on a bike ride.. the breakfast is good... next time to Bukittinggi, stay here again. 😊
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1 people find it helpful
Gilang P.
icon-Business
Business
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10.0
/10
Reviewed 31 week(s) ago
Recommended for holiday stay in Bukittinggi
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
close to the clock tower, view of Mount Singgalang and the canyon
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n***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
very close to the city... disabled friendly, has an elevator... friendly staff... delicious food..... everything is the best....
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2 people find it helpful
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Muzzammil
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
The right choice when traveling to Bukit Tinggi
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