Wonderful staff, great location

Everything was top notch in the hotel, amenities and service. Food was fresh and tasty. Staff members are bilingual and attentive. Close to everything.

Great Rooms, Great Service, Great Food

The hotel was beautiful and the service was amazing.

All was great and loved the area

So-so for the money and not very helpful staff. Room not made up unless we aksed

Love

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N/a

Excellent staff and very comfortable room. Quiet location given the general vicinity.

Amazing stay!

Beautiful hotel. Great help from staff. Wonderful location

The hotel is truly beautiful, one of the best I’ve every stayed in. The decor and attention to detail is incredible and the staff are all lovely. I highly recommend staying at this hotel, it’s just magnificent.

Upscale and in meticulous condition. In Gaia region but loved the extra steps walking across the bridge to Porto. Put the view from Gaia side of Porto is picture perfect. Breakfast was excellent.

Location was great, fantastic views over to Porto and a nice walk along the riverfront and over the bridge to reach Porto. Hotel lovely, clean, modern, cool and with all amenities. Staff were fabulous, friendly and helpful all but not stuffy. Would highly recommend.

Great property, food, location and service.

Safe, clean, pleasant staff, close proximity that most things

From the first moment of greeting to the last moment the people at the service give you excellent filling of welcome

I don’t enjoy leaving unflattering reviews, but our experience was so different than what I had expected (based on others’ reviews and the price point) that I’m sharing here. Issues: (1) By booking on Expedia, we were not only given the worst room (limited view, next to elevators, etc.) but were scolded by the reception staff for not booking directly with Marriott. We were also rudely dismissed when having inquired about a room change. (2) The bathrooms are not actually a separate (bath)room and are just a separate space in the bedroom. If you are traveling with someone, be prepared for no privacy regarding lights, sound, etc. (3) Dinner in the restaurant was just okay and way over-priced for what it was (though the service was pleasant). (4) Multiple times a day, there are huge tourist buses that drop off and pick up right outside the hotel, which means every time you come and go, you need to wade through dozens of tourists standing around the entrance. (5) Most of the attractions (churches, restaurants, cafes, shopping, tours, etc.) are on the other (city) side of the river, which means there’s a 25-35 minute walk each way, and even if you’re fit and healthy, there really is only one way across the river, so it’s the same trinket stands and tourist traps you pass by each time (and not a good use of time). Moreover, a taxi or Uber also takes 20+ minutes due to the traffic (congested by the tour buses and the limited number of bridges in/out of the city).

Lovely property in Gaia, the quieter side of the river in Porto. Rooms are spacious and clean. Beautiful heated pool and deck overlooking the river. Great breakfast buffet. Close to many restaurants and port producers for those that wish to tour them.