Luxurious, extremely helpful staff, warm, modern, stylish, charming welcome gift, conveniently located

Great location/friendly staff

I did not get a printed bill so have no idea what i was charged for, i was charged 39 euro for a glass of wine without being asked if that price was okay, felt like i was being taken advantage of at each turn amd pretty upset. The staff are cur courteous but trained to push an agenda rather than understand what the guest wants.

We had a great experience at this hotel, the staff are very helpful and friendly. The room was beautiful. There’s a good selection for breakfast. The hotel’s location is very convenient as there are restaurants nearby and it is very close to the riverside. Getting in to town via Uber is very good value for money, there is also a bus stop around the corner.

Great location. Staff was so helpful and had fabulous recommendations.

Amazing hotel right at the heart of Porto

Amazing Hotel right at the heart of Porto!

The hotel had a great location, beautiful decor and a lovely pool area. Unfortunately our room (a superior with balcony) looked straight into nearby offices with no privacy and the balcony was unusable - partly due to the aspect, but also due to mosquitoes that were a constant feature. The bed was very comfortable but room cleaning did not take place until 6pm which caused problems given that we had put towels on the floor for cleaning after breakfast. The pool was a lovely temperature but unfortunately it was very noisy due to building work next door with lots of bangs and shouting. Breakfast was generally good although staff did not seem to replenish items (eg there was no yogurt one day or orange juice on another) and the egg station was only manned on one of our three mornings. Overall. The hotel was extremely disappointing given the price. If anyone plans to visit, I would ensure that you do not have rooms on the lower floors that are completely overlooked.

Wonderful staff, great location

Everything was top notch in the hotel, amenities and service. Food was fresh and tasty. Staff members are bilingual and attentive. Close to everything.

Great Rooms, Great Service, Great Food

The hotel was beautiful and the service was amazing.

All was great and loved the area

So-so for the money and not very helpful staff. Room not made up unless we aksed

Love

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N/a

Excellent staff and very comfortable room. Quiet location given the general vicinity.

Amazing stay!

Beautiful hotel. Great help from staff. Wonderful location