Overall Ratings & Reviews H2O Hermosa Beach Hotel

Staff was helpful and friendly. Appreciated the ADA room since one of us is a wheelchair user; accessible shower and elevator worked well. Hotel was quiet and clean. Small parking area but we never had a problem finding a space. Best thing is the close proximity to the Strand to walk by the beach and shortly to the pier, shops, restaurants, and the Comedy & Magic Club.

Good

Good facilities and friendly staff

Excellent hotel in a great location. We will stay here again on our next trip to Hermosa Beach

Modern clean easy walk to beach friendly staff

Quick visit to Hermosa. Hotel was clean and comfortable. Probably the best shower I have used at a hotel.

Close to everything. Clean conveniences. All top notch. Lobby was beautiful Coffe every morning and snacks to take along. Great!! Place!!!!!

Close to everything. Clean conveniences. All top notch. Lobby was beautiful Coffe every morning and snacks to take along. Great!! Place!!!!!

Very clean and very nice staff!

Great!

We had a lovely time at the property. The staff were all friendly and all of our needs were met. We will definitely stay here again!

Just a fantastic experience all around. Hermosa beach is incredible. People were friendly, it was so clean and safe.

The hotel itself is beautiful, it is also very close walk to the beach, the pier and restaurants. There is a beach market right next door which is great for any last minute things you need. The staff including the front desk and the MANAGER were not great. They would not accommodate a benefit that they promised/promoted even after showing proof that it was tied to my reservation. It was more of a sorry, can't help attitude rather then let me see what I can do approach. The walls were also fairly thin so everytime people walked around above it us it sounded like they were coming through the floor. It was a new hotel so amenities and overall vibe was great, just a few things that they could improve on.

Very helpful staff, clean hotel, basic breakfast- yougurt, fruit, bagels, muffins,cereal,coffee. No complaints would definitely stay here again.

Staff was excellent!! It was my 3rd time staying there and I will for sure be back!

It was a great place. Extremely clean. Staff were kind, polite, helpful. Rooms were clean. Bathroom was clean and appeared brand new. The only knock was that the Tesla charger didn’t work, but there are chargers at Vons which is less than a mile away. Great place and excellent location.

This is the newest hotel in the area, close to the beach, so it was very clean. Parking was easy, rooms were clean and beds were comfortable. However, this was the WORST check in experience and Ive stayed in 1 star hotels in very small cities. The person working the front desk should not be in hospitality, extremely unhelpful, rude and lacked average customer service skills. My stay was nonrefundable and the hotel is pricey, if that wasn't the case, I would have walked out and gone somewhere else because of her unfriendly nature and "could careless" attitude. Life is stressful enough, checking into a hotel for vacation should not be.

Very nice staff

We loved the location of the hotel and the staff was amazing!. Attentive and quick to provide what we needed for a comfortable stay.

The property was clean, rooms were comfortable and well appointed. The location was perfect as it was a block to the beach and two blocks to Hermosa Pier Restaurants and Shops. Highly recommend!