Overall Ratings & Reviews Tru By Hilton Comstock Park Grand Rapids

Clean, great staff. Nice room and amenities. Simple breakfast, good coffee.

The hotel was clean and the breakfast spread was good. When we arrived, they couldn’t find our reservation but located it within 15 minutes. The hotel is not really near anything to do within walking distance, but we managed.

Always clean and well maintained. Staff is friendly and professional. Great stop

All great

Great property ! My only negative was no microwave in room ! But other than that it was perfect on every end .

Nice new hotel - friendly staff and put together well . Will stay again .

Need to buy new games for the kids. Most of games were missing playing pieces and cards from boxes. One Elevator was still broke down from last stay.

A great "overnight" venue! I have minor complaints: the A/C fan was pretty loud and -- no-one's fault -- on the floor above us, a few younglings were having foot-races into the night. You could hear the pounding foorsteps racing overhead. :) Kids will be kids. GREAT value and would stay again.

Had a good experience

Staff was friendly, the rooms were nice. We had a great time!!

Nice place

The room was very clean and beds and pillow comfortable. However, at about 10 pm? someone banged really hard on our door and scared us to death. We let the front desk know and they said "they talked to them" Okay but we were pretty unsettled, didn't feel so safe after that, and didn't sleep well. Then at about 545 we were wakened by the room alarm which we did not set. We were unable to fall back to sleep due to much banging around going on in the room next door, to which we were told it was morning and people were getting up so nothing to be done about it. Well yeah okay but it was a lot of banging. Anyhow, we spoke to the front desk on our way out and were told there was no management there on the weekends and gave us a card to call the manager on Monday. Ugh. We were so tired we just left. I wouldn't go stay there again.

tru by hilton is always nice up to date tvs very clean nice beds friendly staff

Great

Staff was very friendly and fun to talk with. Would stay again!

Great night sleep

Great and affordable. Breakfast included eggs, pancakes, sausage etc. Check out at noon was wonderful.

A unique hotel with cheery designs and decor. Very clean and safe with a “we don’t take ourselves too seriously” type of feel. Felt like a Planet Fitness of hotels! Would stay again.

Tried to save some money( not even that much) and stay at a near by hotel....bad idea not long after checking it we check out and are now much more comfortable at the Hilton

There was no coffee maker in the room, the pool was closed.