A lovely hotel, very conveniently located near the main shopping heart of Naha and not far from Shuri Castle. We opted to stay here for one night so we could explore the city before heading off to our resort for a few days. We were surprise upgraded to a Family room, which we were very grateful for, as it meant our girls didn’t have to share a bed (which always caused no end of orguments). Laundry was a bit pricey but machines worked well and there was always one available for use. Breakfast was a bit underwhelming. We dined upstairs, but never really paid attention to the view, and the selection is much smaller than downstairs, and the pancake machine was broken. So I would opt for breakfast downstairs next time. The one thing that shocked me most of all was that you have to pay to use the roof top swimming pool. I have stayed in more hotels than I can count in my time, and I have never had to pay to use the amenities that a hotel is meant to be providing. And not just do you have to pay, but it’s expensive, as in 4 times what it would cost us to go to our local swimming pool at home (which is 10xs bigger). And not only that, children under 13 are not allowed to use the main part of the pool and are relegated to a fenced off end of the pool which is basically a toddler wading pool it’s so shallow. Definitely not worth the time or money. The rest of the hotel, however, it great, clean, with lovely staff. Other than the pool, highly recommend this hotel.

Clean rooms

The room was clean and staff was courteous. The food is outstanding. We will stay here again in the future.

The location is great. There is no gym or large hot tub in this hotel which is a bit of a bummer but the room has a large tub and size of the room was very good.

Clean

Over all a beautiful place to stay with great views front the roof top pool.

Absolutely beautiful hotel in Naha city! The rooms are comfortable and roomy, everything is so clean. They offer frre breakfast buffeft and was incredibly delicious and had great variety. We loved our stay. 5 nights total. Super convenient if you want to walk around , shop and gave dinner after a day expliring. Thry also have laundry

Excellent place that exceeded my expectations!

Outstanding customer service and attention. Rooms are very nice and clean. Property over all is very clean and in a great location. Convenience is also great! Only downside is parking here, it’s expensive and limited. I will come again, Thank you for a great stay!

Its ridiculous how they charge as much as they do for a pool thats so small. I see why its always empty. Otherwise good hotel adn nice breakfast.

The beds were extremely uncomfortable. The coin laundry was more expensive than it should be just to wash and actually dry your clothes. The WiFi in the room NEVER worked. I ran out of data because I could not connect in my hotel room. The pool you had to pay for, daily. It really seemed like they were trying to extract as much money as possible from their guests. This hotel might be the furthest possible from a 5 star as it states it is. The staff were extremely friendly and no complaints with service. Overall I wouldn’t recommend this place to my worst enemy!! It was that terrible. Wasted of money.

The front desk staff member, Nishi, was really kind and helpful. Due to the tsunami warning, I couldn’t make my scheduled snorkelling experience and the phone number to cancel was only in Japanese. He called them for me and was able to cancel and help me get a full refund.

Staff was incredible and Breakfast was amazing!!!

Overall good stay. Easy check in, standard room was spacious. Only negative is that there was mold spots on the bottom trim of the bathroom walls.

Great hotel and good view from rooftop pool.

I paid extra for a room with a city view. Got a view of the back of the hotel. I went and explained to front desk they told me not all rooms had a view. I explained i paid for it. They told me sorry all rooms are full. No discount, no solution. Very frustrating. Also the pool cost 1,100 yen to swim in... not included. Breakfast was good

We really like breakfast.

I’m coming back

Front desk personnel were extremely proficient, helpful and friendly. Can't say enough good things about them. They are a tribute to the hotel.

We loved staying at this hotel! The staff were very friendly and kind and were always available to provide assistance. The free breakfast was excellent! I didn’t realize it was included when I booked, so it was a pleasant surprise. So yummy! Sadly, the pool was closed because of the rain but it looked nice. Parking was super easy and not too expensive. We will definitely stay here again if we come back to Naha.