Great location, loved our stay here would go back

Everything about the Ryokan O was excellent. They are very accommodating and friendly. The rooms were clean and comfortable. Loved it!

Receptionist was friendly and staff was hospitable. The hostel stay caters to hikers doing the Nakasendo trail and is close to the Nakatsugawa station. Our room, spacious for two adults , was right above the reception and lounge area so we heard a fair amount of noise during the evening but it quieted down by 9p. Women’s showers are on the 2nd fl and men’s on the 3rd. There are o ly two shower stalls for each gender but there wasn’t a wait for availability. Shower pressure was strong and adequate hot water. Overall, very clean place to stay for a night.

Stayed 2 nights to do the Nakasendo trail and couldn’t have asked for a better experience. The entire place was spotless and the service was too notch. We were a bit hesitant on the shared bathrooms, however it was not a concern at all. The city of Nakatsugawa is a hidden gem and we enjoyed our stay here, can’t recommend it enough if you’re in the area!

Friendly staff. I was not aware this had a shared bathroom when I booked it. Women’s bathroom is on one floor mens is on another. Extremely inconvenient when needing to go to the bathroom at night. Stairs are very small no elevator. Very hard to transport luggage up/down. Paper thin walls. They provide earplugs because of how bad the neighbor noise is…. Location is very good close to train station. Good place to schedule the hike but I cannot imagine staying here more than 1-2 nights.

Overall, we liked this place. It is clean and tidy. common shower and toilet is clean. The only thing is we felt we had bed bug bites. so I would recommend to the owner to improve on this part then we would have given better rating for this accommodation. A bonus surprise at this place is they provide complimentary light breakfast (eg bread, packed soup). Nice and friendly staff.

We loved everything about it ♥️

A beautiful modern ryokan with friendly and helpful staff. Everything you need to hike the Nakasendo where is comes to a place to stay. Would stay again.

The bathrooms are shared and our room was on the 2nd floor and the men’s restroom and shower were on the 3rd floor up stairs with no handrails. The restaurant does not serve dinner only breakfast for guests and you sleep on futons on the floor and no chair in the room

Not a hotel it’s a ryokan no elevator you have to take your shoes off no beds you sleep on futons on the floor no chair in the room shared bathroom our room was on the second floor and the men’s restroom and shower were on the third floor so up stairs with no handrails

The breakfast is free but bread and soup in a package is not what i would call a continental breakfast even in Japan

Great experience . Shared bathrooms were absolutely no issue. So clean and comfortable

Near to the train station.

Only reason why I'm rating this property 3 stars instead of 4 is due to the body odor in the room and the fact that I was unaware of not having a private bathroom prior to booking the room. Other than that, it was a great stay.

Perfect station while hiking nakasendo or just for a quiet night

Great place to stay in nakatsugawa. Very friendly and clean.

Fantastic stay! Super convenient, clean, quiet, friendly - highly recommend!

Very nice facility, excellent friendly staff.

Very friendly and helpful staff. Ryokan is in a great location with easy access to busses and trains

Staff was very helpful in accommodating our requests. They helped with dining guidance and reservations.