9.2
Exceptional
From 163 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

8.6

Traveller Reviews Rona Hotel

Number of reviews per page
20
40
Top reviews
Jennifer
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, responsive staff, great size for my family of 4, and in a nice quiet area. The location is close to the train station, but also a comfortable day walk with tweens to the National Garden, Meiji Shrine and Harajuku, and the metro area of Shinagawa.
Amitkumar
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There is NO elevator. Our room was on the second floor and had to carry four 60 pound suitcases up a narrow and windy staircase. Kitchen was enough to cook shrimp, salmon, and Wagyu for the family. Subway is approx 10-15 minute walk away. Great restaurants and convienence stores nearby.
Sikander
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a little older property. But for a family of four, this was excellent. Had everything, kitchen, microwave, fridge. Fantastic location. Walking distance to resturants, shopping and attractions. Will definitely stay here again.
Nancy
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We got the double bunk beds room and it was spacious! We could open multiple luggages at once and I greatly appreciated the separation between the sleeping area and the washroom areas. Overall, very spacious and easy to access.
Maricar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice hotel, located on a quiet peaceful street and close enough to tourist attractions. My family and I will definitely be coming back if we plan on staying near this area again.
Anthony
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was nice and clean. The location was perfect and close to everything for getting quick essentials. Also, the Indian restaurant across the street has fantastic curry meals.
Roni
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean room, amenities, short to walk metro and safe
Roni
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very clean, cosy, good facility and great location. The family enjoyed our 6 nights stay. We Can’t wait to stay again. Thank you🤗
Roni
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very clean rooms, good amenities and comfortable.
John
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Room was very clean, very easy to navigate check-in/ out
Sosefo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Check in process was easy, rooms were clean, had great amenities. Washing machine was great and easy to use.
John
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very roomy 4 bed bunk beds with a kitchen area and seperate bathroom.There is no staff on site but the check in process via tablet was simple enough Only real issue is that there is no elavator and a very narrow staircase if you have big luggage
Olufunso
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

There is black mold in the bathroom and they refused to refund our stay. We had to leave after the first night and check into another hotel. If that wasn’t bad enough the WiFi was spotty and the washing machine had not been cleaned
Ryan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

It met our expectations, was clean, had good utilities, nice balcony, good location, easy check in process. Beds and pillows could have been more comfortable.
MEI JUAN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

If they can add the elevator, it would be better for the customer's with luggages.
Kurt
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great property. Clean and easy process.
Carla
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very spacious rooms loved it
Connor
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Solid location, beds aren’t great but not bad
binh
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It's was ok. Felt more like dorm room than a hotel. Would not recommend for family. Saw 2 cockroaches which means room was not cleaned properly.
arlene
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great location for exploring Sinjiky, Harajuku, Shibuya areas. Close to a train station, Lawson and 7-11. Perfect room for a family of 4 as our room had 2 bunk beds.
Number of reviews per page
20
40