9.2
Exceptional
From 176 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

8.6

Traveller Reviews Rona Hotel

Number of reviews per page
20
40
Top reviews
Karlene
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

the place was great and super close to 7-11, restaurants and only 10-15 minute walk to downtown and night life! would stay there again for sure
AHMED
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Quite area. Nice little space. Only problem was spiders. We found three spiders on the ceiling.
Brandon
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place!
Troy
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This tiny hotel was full of charm and local atmosphere. I commend them on their efforts to provide this service to visitors and hope they succeed. The room, while small was adequate. The bathroom and shower area was impeccable. They definitely provided a generous supply of towels. We visited on one of the hottest days of the summer and so really appreciated the cooler! It worked well and made the stay comfortable. The staff helped check us in and was courteous and very helpful. I really liked the entry system into the room! Very efficient and easy to use. Another great feature was its "closer" proximity to Shibuya crossing (only 4 train stops) and other sites in the Tokyo area.
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Billy
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was our first hotel experience in Tokyo and very pleasantly surprised. The hotel staff was helpful with all our questions. The hotel was also conveniently situated walking distance to the subway station, convenient stores and some local restaurants.
Wai Kwan
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Family friendly place.
Helen
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a a very good stay. Our room is at the 1st floor, spacious for 4people. Bunk bed is very sturdy so you dont feel if the other person is moving in bed. Check-in is straightforward, very easy thru ipad. Keyless entry is the best. Location is quite tuck away in the neighborhood which we like; only short walk to train station. Highly recommended!!!
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Helen
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Rona hotel is more than what i have expected. Excellent location! Very quiet area. Convenience store left right and center. Our room is big enough for 4 adults. Nice comfy bed. Walking distance to shinjuku center where everything happens. Highly recommended!!!
Rhonda
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel was very clean and comfortable for 4 adults. This is an unmanned hotel, so keep that in mind before booking as you will not be able to forward or store your luggage or ask questions. The neighborhood was a bit rough, but 2 stations were a short walk from the hotel.
Desiree
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location and spacious for a family of 4!
Chad
icon-with Children
with Children
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had three issues during our stay. We arrived 30 minutes prior to our check in time. As there are no staff and only an I-pad there was no way to request an early check in time we tried emailing and phoning provided numbers but nothing worked. Prior to arriving at this property we had stayed at three other properties. In comparison the beds at Rona were far worse. The mattress were thin and hard. All members of my family complained each morning. The tv did not offer access to channels without subscribing to a Japanese tv service. No opportunity to link apps. Apart from these issues the property was adequate and as described.
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Diana
icon-Family
Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was small, had a weird odor in the hallway, requested room cleaning and never got the room cleaned, washing machine came with one pack of laundry detergent for our 5 night stay.
Rachel
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location, well equipped and spacious for Tokyo standards. Quiet neighbourhood with ith good stores close by bakery, coffee, curry, Lawsons and 7-11. Easy 3 minute walk from nearest station
Susana
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good location, clean and spacious place, close to station. I will recommend the place to my friends.
vivek
icon-with Children
with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

All good
Jennifer
icon-with Children
with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean, responsive staff, great size for my family of 4, and in a nice quiet area. The location is close to the train station, but also a comfortable day walk with tweens to the National Garden, Meiji Shrine and Harajuku, and the metro area of Shinagawa.
Amitkumar
icon-with Children
with Children
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

There is NO elevator. Our room was on the second floor and had to carry four 60 pound suitcases up a narrow and windy staircase. Kitchen was enough to cook shrimp, salmon, and Wagyu for the family. Subway is approx 10-15 minute walk away. Great restaurants and convienence stores nearby.
Sikander
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This is a little older property. But for a family of four, this was excellent. Had everything, kitchen, microwave, fridge. Fantastic location. Walking distance to resturants, shopping and attractions. Will definitely stay here again.
Nancy
icon-with Friends
with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We got the double bunk beds room and it was spacious! We could open multiple luggages at once and I greatly appreciated the separation between the sleeping area and the washroom areas. Overall, very spacious and easy to access.
Maricar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very nice hotel, located on a quiet peaceful street and close enough to tourist attractions. My family and I will definitely be coming back if we plan on staying near this area again.
Number of reviews per page
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