Prime Suites Tokyo

Explore Prime Suites Tokyo
9.4
Exceptional
From 68 reviews
Cleanliness

9.4

Room Comfort

9.4

Traveller Reviews Prime Suites Tokyo

Number of reviews per page
20
40
Top reviews
Chona
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This place is too small for 5 people. We did indicate 4 adult and 1 teenager when booking. The 3 beds looked like their twin beds and very narrow for 2 people. The toilet kinda reeked of urine initally as well when we first arrived. I did not complain because of not wanting the hassle of someone coming to clean it when it should have been thoroughly cleaned before our arrival. The area is quiet and a little far from attractions but it was as advertised so this was fine. The most was really the beds which are too small for 3 people and are very lumpy (I think new mattresses are needed).
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Arturo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This property, even a little small for American standards, offers all the needed amenities. Very convenient location near two subway stations, convenient store and local restaurants. Property has wifi, washing machine, hair drier, fridge, microwave and basically all that you could need to have a confortable time. Check-in and check-out were hassle free. Beware that there is no staff on reception and checking time will be honored by the rule. Can't arrive earlier. I feel is a great property to stay and enjoy Tokyo
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Riley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

For our stay in Tokyo it was perfect. Loved the area.
Ryan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Our family of 5 stayed here. It worked for us. Granted, 2 of our children had to share a bed. And the beds are not wide. They're like a small double. Definitely not a queen size bed. But, other than that, everything was perfect.
Juliana
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The place was clean but very tiny. The mattresses needs to be replaced. It was so worn out that every time we move it creaks and wake us up. The bed is full size. Too small for a couple of American size. Maybe Japanese will be fine. The dining chairs are 2 stools and 2 reg chairs. I would not recommend it For 4 people stay. Maybe 2 people.
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Gabriele
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The apartment location was good. Rooms were spacious. Comfy beds. The checking in and out system is not easy. Also the time of checking in at 4 pm is late and as we arrive in Japan in the late morning, we asked to drop our luggage earlier instead of hoing around the city with those but not they did not gives a chance. Instead we were asked to be understanding via email as the room had a damage on the wall coused by the previous guest. A believe that understanding and courtesy, should be reciprocal. Also another point is that in the room with the single bed, there is
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Arnold
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Overall a nice clean place. Dining options is low and a short walk to the nearest subway. Location is further out from touristy locations. Will need to catch at least a 15-20 min train ride to tourist/shopping locations.
Precious
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Stayed here with my family of 5. Excellent location - away from Tokyo’s busyness but central to every attraction. The communication was seamless and the check in and out process contactless with ease. We highly recommend this property and will always choose here for future visits.
Guillermo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very nice stay, nice residential area
Samantha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great stay
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It was a very comfortable, clean and pleasant place to stay. We were a family of 3 there for 5 nights and absolutely loved it. Would definitely stay there again.
Vinod
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Comfortable small but cosy. Kids loved it.
Seon Hwa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

이번에 가족들과 휴가로 묵었는데 일단 숙소가 일본 호텔들과 달리 넓어서 좋습니다. 게다가 침대 3개, 간단한 조리기구, 청결도 등 전반적으로 만족했습니다. 다음에 도쿄 여행오면 또 예약하고 싶네요.
Hank
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The location is a bit far from the central tokyo but super accessible by jumping on a train or bus. The staff was very responsive and was able to provide a replacement water kettle. The hotel is close to a cemetery and temple. It is common in japan as the city is very crowded. Overall very spacious and clean.
Yannick
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

perfect stay the apartment and clean well located 5 minutes from the metro access is easy only small problem and the emergency exit sign too bright at night
Yi Jing
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The area around the property is great and super convenient. Communication with the staff was also quick and great. Only issue was there was a roach found in the restroom which when communicated with staff was dealt with. Other then that the place was clean and everything worked well. This booking was for a group of 4 people.
SUK HAN
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

The room is suitable for family stay. One apartment per floor there's a lot of privacy. Location is good it is 6-8 mins walk from Metro station where you can easily head to different city areas. Local super market and warehouse shopping mall are nearby with great selection of products and prices. Communication with hotel staffs are smooth via LINE and they are very helpful. The only recommendation to hotel is some cookwares are unable to use. Otherwise everything is great! Would definitely consider to stay again for family travelling.
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Dif
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The place is clean and neat. The bus stop is in front of the building. the subway station is distance within a mile walk which took us 8 mins walk to the station. The convenience stores nearby and within walking distance. We have only positive reviews. After we checked out. They found out that we forgot one of my husband hoodie. They reached out to us. They shipped to us to the next destination. I found it very kindness and honesty. The would recommend this place.
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Micah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Nice place, air conditioned, elevator. Has a nice little karaoke snack bar called Monchichi,もんちち, just a few steps away. Lots of places to eat nearby, grocery store and many train station entrances nearby. The river is not far and has nice views. Our family of 5 stayed comfortably and would stay again if ever we go back to the area.
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Ahsan
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great place to stay with family
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