Overall Ratings & Reviews Prime Suites Tokyo

The apartment location was good. Rooms were spacious. Comfy beds. The checking in and out system is not easy. Also the time of checking in at 4 pm is late and as we arrive in Japan in the late morning, we asked to drop our luggage earlier instead of hoing around the city with those but not they did not gives a chance. Instead we were asked to be understanding via email as the room had a damage on the wall coused by the previous guest. A believe that understanding and courtesy, should be reciprocal. Also another point is that in the room with the single bed, there is

Overall a nice clean place. Dining options is low and a short walk to the nearest subway. Location is further out from touristy locations. Will need to catch at least a 15-20 min train ride to tourist/shopping locations.

Stayed here with my family of 5. Excellent location - away from Tokyo’s busyness but central to every attraction. The communication was seamless and the check in and out process contactless with ease. We highly recommend this property and will always choose here for future visits.

Very nice stay, nice residential area

Great stay

It was a very comfortable, clean and pleasant place to stay. We were a family of 3 there for 5 nights and absolutely loved it. Would definitely stay there again.

Comfortable small but cosy. Kids loved it.

이번에 가족들과 휴가로 묵었는데 일단 숙소가 일본 호텔들과 달리 넓어서 좋습니다. 게다가 침대 3개, 간단한 조리기구, 청결도 등 전반적으로 만족했습니다. 다음에 도쿄 여행오면 또 예약하고 싶네요.

The location is a bit far from the central tokyo but super accessible by jumping on a train or bus. The staff was very responsive and was able to provide a replacement water kettle. The hotel is close to a cemetery and temple. It is common in japan as the city is very crowded. Overall very spacious and clean.

perfect stay the apartment and clean well located 5 minutes from the metro access is easy only small problem and the emergency exit sign too bright at night

The area around the property is great and super convenient. Communication with the staff was also quick and great. Only issue was there was a roach found in the restroom which when communicated with staff was dealt with. Other then that the place was clean and everything worked well. This booking was for a group of 4 people.

The room is suitable for family stay. One apartment per floor there's a lot of privacy. Location is good it is 6-8 mins walk from Metro station where you can easily head to different city areas. Local super market and warehouse shopping mall are nearby with great selection of products and prices. Communication with hotel staffs are smooth via LINE and they are very helpful. The only recommendation to hotel is some cookwares are unable to use. Otherwise everything is great! Would definitely consider to stay again for family travelling.

The place is clean and neat. The bus stop is in front of the building. the subway station is distance within a mile walk which took us 8 mins walk to the station. The convenience stores nearby and within walking distance. We have only positive reviews. After we checked out. They found out that we forgot one of my husband hoodie. They reached out to us. They shipped to us to the next destination. I found it very kindness and honesty. The would recommend this place.

Nice place, air conditioned, elevator. Has a nice little karaoke snack bar called Monchichi,もんちち, just a few steps away. Lots of places to eat nearby, grocery store and many train station entrances nearby. The river is not far and has nice views. Our family of 5 stayed comfortably and would stay again if ever we go back to the area.

Great place to stay with family

Very clean! 10 minutes to subway. our family enjoyed Tokyo.

The Hotel' location is very good. You can easily transport to the different lines with Tokyo metro. And also you can go to shopping near the metro station.

Clean and accessible to everything.

Great place, spacious for 5 people. A little overwhelming with uploading passports and pictures but overall it’s a great place to stay. Highly recommended!

Very good property.