Overall Ratings & Reviews Waverley Inn Apartments

If there's one thing I can't abide in 2024, it's poor or no wifi. Also, the rmote control.didn't work so, I had to resort to my phone to watch tv. When I complainined about this to the elederly gentleman on the desk, I received a withered look and he was no help.at all.The bedroom had an old drinks carton lying around on arrival too

I found the area a little loud at night. In hinse sight, it is across the street from a few pubs in the heart of Iverness.

I had to go to the Waverley Guest a house to collect the key. On arriving I was passed by an inebriated lady cursing and swearing and carrying a Perspex advert holder. As I climbed the stairs it whizzed passed my head and smashed on the stairs as she had thrown in in her rage. The chap at the desk acted like nothing had happened and gave me my key. I went to the ‘holiday apartments’ and found room 18 and it was a disgrace. It stank of cigarettes and sweat. The walls and bed clothes were shabby. The mattress was almost non existent and offered no support at all. I called the receptionist and asked to be refunded and was told he would show me another room. He eventually arrived and showed me room 5 which was a little better but by now it was 7:30pm and I was tired. The bed was still poor and I found hairs on the bedding. If this was described to me as a hostel I would have believed it but I paid £141 for a room and expected more. Avoid this place at all costs. The shower in room 18 was filthy and none of the electrical equipment had been pat tested.

There seems to be improvements to what I have seen in other reviews. There are some very rowdy neighbors on the pub next to this place, avoid if light sleeper. Mattress is pretty hard, again, avoid if this bothers you. Robert was nice enough to let us store our bags for a few hours so we could go on a tour. It was an adequate experience.

Good position and very clean. Didn’t like that after carrying very heavy bag I arrived at the address only to see a sign on the door stating that key needed to be collected from another location a couple of streets away, and not even directions given.

The apartment are very noisy Don’t stay here if you want to sleep

I don't know what standards Hotels.com uses or how places are vetted. This place is the dumps. The picture looks like it has a window but in reality, it is frighteningly enclosed (the photo shows the stone wall about foot from the window. I took the pic the next day so you could see the wall a little bit). I could hear the pigeons nesting all night. The bathroom was more than disgusting. The reservation confirmation said someone would meet me there but when I arrived I had to go to another location. When I got to the other location- upstairs to a closed Chinese restaurant??? There was no one there except a few sketchy people hanging out. I had to wait for the kid to come back. I was traveling by myself, it was late, and I had my things with me and there were a lot of drunk people and people panhandling in the area. This was an awful experience.

Urine on the bed sheets. Drapeless windows poor ventilation, sink didn’t drain, mould in the bathroom shower, lack of security, teenagers throwing firecrackers out of the window. Small cramped room. A very terrible place to stay. It is a hostile not a hotel room

The description of the property is misleading. Location is next to noisy bars. Check-in process is not made clear. Must check in about 1 block away. Number of stairs not made clear for disabled travelers. Doesn’t feel completely safe. No shampoo, soap, hairdryer, iron. I do not recommend.

The apartment was clean, comfortable, spacious and attractive. The people at check in were very friendly and helpful. Only problem is we were not told the address of the office is different from the apartment's address. The door was locked and we had to call for directions a couple blocks away to check in and get keys. Except for that everything was great. Loved the location too.

An excellent place to stay! The only issue is parking is about four blocks away in a parking garage. And, you have to go to a different place to get your key. The apartments are a nice size, clean, plenty of amenities, and in a great location!

They should be embarrassed charging that much for that closet. It has no place to put your luggage. There is no place to put hang your wet towel. The advertized city view was of a wall It is a VERY small room, but it was clean.

Everything was great except the internet did not work.

Clean and well kept with modern appliances

Lovely stay accommodating hosts

Ideal location within city centre being close to all amenities. Great room which was clean and fresh and newly decorated. I would recommend this place to anyone wanting a central location as a fine base for your stay

Check-in time was 4pm, arrived at 4 and nowhere to check in so phone number provided to be told I had to go to waverley guest house to do this and was informed that they had messaged me about this. Walked round to the other property and there was no one on reception. Phoned back again and was told that there was another number I should have phoned but the guy should be with me shortly. The apartment is to a high standard. Really disappointed there was no toilet paper - had to pop out and buy some. No hand sanitiser either. Next day discovered that what we thought was a pump dispensers for soap and shower gel were - hand cream and the other one was empty. Luckily had brought some ourselves. Property has dishwasher but no dishwasher tablet. No hairdryer either. Property is very central which is handy if travelling by public transport.

The only extra thing that would of been nice was a bath but other than that you couldn’t of asked for anything more,

Room was lovely. Clean and comfortable. Great location in Inverness.

Overall I was happy with the apartment especially as I got there early and I was given keys early which I was very grateful for. The only thing disappointing was the parking situation but room was nice and clean not the same picture that was shown but was still a nice room.