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I complained to the application because I didn't get the password to enter J-Stay Beppu. We were forced to call and they answered in Japanese. We had a hard time until we couldn't enter the hotel for more than half an hour.

Saya mengajukan komplain kepada aplikasi karena tidak mendapatkan password untuk masuk ke J-Stay Beppu. Kami terpaksa harus telepon dan mereka menjawab menggunakan bahasa Jepang. Kami sangat kesulitan sampai setengah jam lebih tidak bisa masuk hotel. 

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