Overall Ratings & Reviews Al Jumeirah Resort Puncak

This is my second time staying here. The villa is nice, luxurious and clean. The kids love staying here because there is a private pool so they can swim as much as they want without having to go far and bother carrying bags. Although there is no free breakfast or restaurant here, a stove and complete kitchen equipment are provided so they can cook their own food according to their family's taste. God willing, next time we will come back here LG. Thank you Al Jumeirah. Hopefully the service and quality will be even better in the future.

The price in the app is much more expensive than the real price. The price in the app is 4.2 million for a 4-bedroom villa. The real price is only 3.5 million.

The villa is clean and fragrant, the check in process by the staff is good and fast, the staff is very helpful in the TV facilities, karaoke, drinking water and the check out process. The bed in the room is very comfortable to sleep, the swimming pool water is clean and everything is ok, great

Best villa, clean, comfortable and good service!

Perbaiki shower d toilet yang pecah dengan air yang sangat kecil.

At check-in the water was dead, not checked beforehand and towels and soap were not provided.

Invite the family to stay here. Overall spacious villa. Complete equipment. But you have to bring your own towels. School old school, yes. The bed linen in the room is colorful so it doesn't seem clean. But disappointed, I asked for an extra bed, I didn't get it. As a result, those who got to sleep below. Have a cold. So all the good impressions are gone. So it really destroys the mood, the holidays actually get sick. I'm in room A2, the toilet flushes by itself all night. Then in the morning the water was completely dead. So do not destroy another mood. The tv remote is not responsive. I'd say, for this price, it's expensive if you have to sleep downstairs.

The place is comfortable to enjoy with family.

Overall it's really nice and very nice villa maybe there are some that need to be repaired such as the ac in one of the rooms is broken but that's okay because it's quite cold here, aqua gallons are not provided but we can bring our own or ask for help to buy, cleaning equipment such as mops or brooms may be provided because if you have finished swimming and want to take a shower to the bathroom, it is a bit muddy so the floor is slippery, there are no liquid soap and tissues and towels in the bathroom. As for the villa, it's really cool and champion, if there's a family event or want to vacation in a villa in the peak area, I'll definitely come back here again.

Villa bagus hanya pelayanan dan service sangat parah padahal harga cukup mahal: 1. Tidak disiapkan mineral water. 2. Housekeeping tidak bersih sampai keset depan kamar mandipun menempel pada lantai karena tidak pernah dibersihkan. 3. Reseptionist tidak 24 jam. 4. Deposit besar tidak sesuai dengan fasilitas dan service yang diberikan. 5. Sofa dan furnitur kotor. 6. Air panas di kamar mandi sangat kurang berfungsi. 7. Hal ini sudah di sampaikan ke pengurus saat Check out.

Gallon water must be bought yourself, really not given any from the start, no toiletries at all. Not according to price. 😏

Workers are friendly but ??? It's just weird. Many villas are cheaper than this. Try to imagine 4br 3.6 million 1. Empty gallon aqua said it doesn't include drinking water (cheap but vital) 2. There are no towels throughout the room 3. There is a karaoke room but also a karaoke pay 200 thousand rupiah, the karaoke machine is gosh, the quality is bad because it hasn't stayed next to it for a long time though 2.5 million but 5 star facilities ... I think I'm really sorry