Overall Ratings & Reviews Hampton Inn & Suites Richmond Short Pump

Always clean and friendly when we stay at any Hampton.

The Hotel was very clean everything I expected. The front desk gentleman was very eager to assist me. We will definitely be back.

Great stay

Nice rooms, nice breakfast and eating area, mostly AMAZING staff. Susan is awesome, helped us out with a situation, super friendly, cares. Also, I think her name was Cecilia at breakfast, she was also super friendly and professional.

Nice!

Nice clean room. Well ran facility. But $10 a day for parking is ridiculous. Also we were not made aware of the parking charge until check in.

Very nice hotel and very convenient

Staff was nice and professional. Clean and neat property.

Excellent stay with attentive staff and clean spacious room. Location is perfect across the street from lots of shopping and Wegmans.

Great Visit

Front desk staff were absolutely the friendliest I have ever met at a hotel!

Some of the staff was very friendly, but one of the workers felt like they couldn’t be bothered when we tried asking a question. Room was clean, the only issue was the AC unit. It worked fine, but it had a weird smell coming from it the entire time

Everyone was friendly and nice , check-in took 1 second, the rooms were comfortable, breakfast was delicious

Nice and clean , refreshing decorations and appearance. Great location.

Gorgeous property and great staff.

Front desk staff was very friendly even when they were slammed with a very busy check in crowd! I appreciated getting a first floor room near an entrance/exit for my dogs. Great breakfast options. Thanks for a great stay, it was our first time but we will definitely be back.

Very accommodating and CeCe was so friendly and sweet at our breakfast.

Excellent

Everything was perfect

The pool was very dirty it smelled like someone was sweating and peeing in the pool area.