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Tanawu Airport Hotel

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Overall Ratings & Reviews Tanawu Airport Hotel

Traveloka (265)

8.4

Very Good

From 265 reviews

Provided by travellers on

Cleanliness

8.2

Room Comfort

8.3

Meal

8.5

Location

8.8

Service and Facilites

8.5

People often mention about Tanawu Airport Hotel

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Staff Friendliness (11)

Ambiance (11)

Room Space (10)

Bathroom (10)

Surroundings (9)

Accessibility (9)

Bedroom (9)

Variety (7)

Distance to City Center (6)

Family Friendly (5)

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Traveller Reviews Tanawu Airport Hotel

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Customer reviews

Edi S.

Business

10.0

/10

Reviewed 2 week(s) ago

My second day staying at this hotel was very pleasant.

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Accommodation's Reply

03 May 2026

Dear Mr. Eddy S., Thank you very much for staying at our hotel. We greatly appreciate your valuable feedback. We hope to welcome you again. Sincerely, The Tanaou Hotel Staff

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V***i

8.8

/10

Reviewed 10 week(s) ago

The hotel is very close to the airport.

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Accommodation's Reply

04 Mar 2026

Sincerely, Thank you for staying at Tanawu Airport Hotel and thank you for your review. We hope to welcome you again next time. Sincerely, Lina

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R***a

Transit

6.1

/10

Reviewed 11 week(s) ago

The bathroom was incredibly dirty, and some parts were damp. I slept in room 314, and in the middle of the night, there was a loud knocking sound coming from all sides. I turned on the TV, but YouTube wouldn't work. So, I played music on my phone all night, only to be able to sleep. I couldn't even shower because the bathroom was uncomfortable. Please keep it clean.

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1 people find it helpful

Accommodation's Reply

27 Feb 2026

With our deepest respect from Tanavu Airport Hotel, thank you for staying with us and for your review during your stay. We will continue to strive to improve our services in the future. Sincerely, Lina

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I***h

8.8

/10

Reviewed 12 week(s) ago

The hotel staff is friendly and very helpful.

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Accommodation's Reply

18 Feb 2026

Thank you for staying with us at Tanavu Airport Hotel and thank you for your review. We will strive to further improve our services in the future. Sincerely, Lina

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I***r

Leisure

8.5

/10

Reviewed 17 week(s) ago

Strategic location, closest to the airport, also close to restaurants and a minimarket. There is no elevator, so you'll need to climb the stairs to the 3rd and 4th floors to get to your room. Room cleanliness is standard, but the TV doesn't work. A budget-friendly option for an overnight stay while waiting for your flight the next morning.

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1 people find it helpful

Accommodation's Reply

22 Jan 2026

Thank you for staying at Tanawu Airport Hotel and for your review. We will continue to strive to improve our services in the future. Sincerely, The Tanawu Team

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J***L

10.0

/10

Reviewed 17 week(s) ago

Good location from airport and also good breakfast

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Accommodation's Reply

15 Jan 2026

Dear My Valuable Guest, Thank you have staying with us at Tanawu Airport Hotel and we are awaiting your next trip to Lombok again. Regard, Tanawu Team

Sandi M. P.

Transit

5.4

/10

Reviewed 18 week(s) ago

Very disappointing, towels smell like used armpits, hot water doesn't work, breakfast is not decent and service is bad... Not what was offered...

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Accommodation's Reply

15 Jan 2026

Dear Sandy, Thank you for using our service. We apologize if our service did not meet your expectations. We will continue to improve our service to prevent such issues from happening again. Thank you again for your feedback and review. Sincerely, The Tanawoo Team

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F***n

Transit

8.5

/10

Reviewed 21 week(s) ago

The staff was very friendly and accommodating

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Accommodation's Reply

15 Jan 2026

Dear Our Valuable Guest, Thank you for staying with us at Tanawu Airport Hotel, Your review very important for us to improved our service for future it. Best Regard, Tanawu Teams

R***i

Staycation

9.4

/10

Reviewed 22 week(s) ago

The rooms are clean and comfortable. There's also a minimarket nearby, and it's very close to the airport.

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Accommodation's Reply

22 Jan 2026

Thank you for staying at Tanawu Airport Hotel and thank you for your review. We sincerely hope to welcome you again. Sincerely, The Tanawu Team

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Verified Traveler

10.0

/10

Reviewed 23 week(s) ago

Friendly hotel staff, willing to carry our belongings such as luggage etc., clean and tidy rooms, easy access

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Accommodation's Reply

22 Jan 2026

Thank you for staying with us at Tanavu Airport Hotel and thank you for your review. We sincerely hope to welcome you again. Sincerely, The Tanavu Team

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Verified Traveler

8.4

/10

Reviewed 24 week(s) ago

Great, the location is very close to the airport

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W***F

10.0

/10

Reviewed 26 week(s) ago

For transit waiting for plane departure

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Verified Traveler

Transit

8.4

/10

Reviewed 29 week(s) ago

The location is across from the airport... it's quite comfortable, but the floor is dirty... I prayed on the floor wearing cream colored pants and they immediately got dirty and stained.

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HENNY T. L.

8.5

/10

Reviewed 30 week(s) ago

The staff helped us find a taxi to the airport. Even though this hotel doesn't have a lift, the staff were ready to carry our suitcases.

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2 people find it helpful

Verified Traveler

9.4

/10

Reviewed 31 week(s) ago

The staff is very kind, helpful, and nice. The room is comfortable.

1 people find it helpful

Lucky B. D.

Transit

9.4

/10

Reviewed 32 week(s) ago

From the airport only Rp. 60.000 by car Room ambience soo comfy Nyaman resto sells great food Breakfast lounge must be renovated, look like we are having breakfast in an abandoned building

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Accommodation's Reply

01 Oct 2025

Dear Mr. Lucky, thank you for your suggestions and feedback. I will correct and improve your suggestions to improve our service in the future. Best regards, Muzammil

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S***i

10.0

/10

Reviewed 33 week(s) ago

Nice, hotel close to Lombok airport

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Accommodation's Reply

22 Sep 2025

Thank you for staying with us, and your review will help us improve our service going forward. We look forward to your next visit. Sincerely,

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z***i

8.1

/10

Reviewed 35 week(s) ago

Near BIL airport, staff are friendly and very helpful.

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Accommodation's Reply

22 Sep 2025

Thank you for staying with us. Your feedback will help us improve our service in the future, and we look forward to welcoming you back to Tanawu Airport Hotel. Sincerely,

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Dandy

10.0

/10

Reviewed 37 week(s) ago

Comfortable place, nice staff, close access to food and mini market.

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1 people find it helpful

Accommodation's Reply

22 Sep 2025

Thank you for your review of your stay at our place. We look forward to your next visit. Best regards,

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