I've stayed here twice. The service is excellent, the rooms are spacious, and the hot water works. There are hardly any downsides. For smokers, there's a sofa or chair in front of the room for smoking.

Basically, the staff is friendly, the AC is cold plus there is hot water.

Room 206, the bathroom ceiling is about to collapse. There are many cupboards. The TV is only a display, even though the cable is there and not plugged in. There is only one power outlet in the left corner. The floor is cracked. The room is spacious, but repairs are minimal. If the front is renovated, it could be worth around 250.

The hotel staff is friendly, and security is very good, as the exits are always guarded, but there are staff on hand to assist. I found this GH to be quite comfortable with very affordable rates, making it a great option for transit. The rooms are comfortable, with cool air conditioning, towels, and bottled water provided. Cleanliness needs some attention; some buildings need repairs, such as holes in the ceiling and cracked walls. The area is easily accessible to City Hall and other iconic landmarks. Overall, this GH is a good choice for accommodation.

This is my third time checking in here. It's comfortable, quiet, and the parking is secure, as the gate is always locked. The water is hot and the toilets function well. There's a pantry upstairs, and you can also fill up with water from the provided dispenser. It's definitely worth the price, as you get two bottles of mineral water.

Nice and comfortable for this price.

clean and friendly. The staff is very good.

It's not bad for the price, but you have to bring mosquito spray.

Clean, comfortable, friendly prices.

Overall, the place is comfortable, not crowded, and the gate is always locked every time you leave the hotel, probably for security reasons. It's also not far from the city center (near the city government offices and city hall).

The room was clean. The bathroom was also clean. A water dispenser was provided. The place was comfortable and quiet. Security was excellent. The service was very friendly. I'd love to stay here again. My son also really enjoyed it.

The hotel staff is friendly, and it's an old-fashioned hotel, but it's actually quite peaceful because the gates are always closed, making it safe. The rooms are a bit clean, and restaurants are a bit of a walk away.

The front door is always locked for security, but don't worry, there's a guard always ready to open the door when you leave or return from your trip. Hot and cold drinking water is provided; just get it yourself. The air conditioning works perfectly. You can borrow glasses, spoons, and bowls. It's comfortable.

I like this hotel, the service is friendly, the AC is cold, the facilities are complete

The atmosphere is conducive to resting after a long journey. Close to health facilities and supermarkets 👍

It's right next to the city hall, the surrounding environment is quite nice and quiet, and the rooms were very clean. I stayed for three nights. The only downside is that the main door is locked when you go out and back, and you need them to open it for you. Some people might not like that, but I found it quite safe and acceptable.

I'll definitely choose to come here again next time. Overall, everything is good. The only downside is that there's a TV in the facility, but it turns out it can't be used. But it's okay. Moreover, the staff is friendly and kind. Thank you.

The location is strategic and the area isn't crowded. The staff is friendly and helpful. The room and bathroom are quite clean, and the hot water works. The AC also works. However, yesterday I got a room with peeling ceiling paint, which seems to have been leaking. Please be aware.

This is my third stay here. The rooms are clean, spacious, safe, and strategically located. I've been a regular every time I've been to Surabaya. It's simply fantastic.

The staff is friendly, when I checked in it was just right, the room was spacious, the bed was also spacious, the bathroom was clean, okay for this price.