Overall Ratings & Reviews YUNNA EXPRESS

Traveloka (110)
Other sources (2)
8.3
Very Good
From 110 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.3

Meal

8.2

Location

8.2

Service and Facilites

8.3

People often mention about YUNNA EXPRESS
All
Staff Friendliness (8)
Room Space (8)
Bathroom (7)
Accessibility (6)
Bedroom (6)
Check-in/out Time (5)
Hotel Area (5)
Surroundings (4)
Price (4)
Distance to City Center (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews YUNNA EXPRESS

Number of reviews per page
20
40
Customer reviews
Edi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
God willing, we will come back again in the future.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Sep 2025
Dear Edi S. Thank you for staying at Yunna Hotel Express, we look forward to welcoming you in the future and hopefully becoming a regular. Regards, The Yunna Hotel Express Team.
Translated by Google Icon
See original
Rahma A. p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Delicious, comfortable, worth the price
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Sep 2025
Dear Rahma A. P. Thank you for your review. We are happy to hear that you enjoyed your stay at our hotel and look forward to welcoming you back so we can continue to provide you with the best service possible. Best regards, Yunna Hotel Express Team.
Translated by Google Icon
See original
Profile Picture
DEDY P.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 13 week(s) ago
The staff was unfriendly, uncommunicative and there was no welcome greeting when checking in, I was only given a room key and then asked to find the room myself. The floor of the room and bathroom was wet as if it had just been cleaned. Even though I checked in at 19.30 in room 114 on August 16, 2025, the room floor was still damp until the morning I checked out, sticky on my feet as if there was a floor cleaner that wasn't clean on the mop. Toothbrushes and toothpaste were not provided, maybe because the hotel is around 200 thousand. There were no tissues on the room table.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Dedy P. We are very sad to hear reviews about the lack of our service and facilities that have made our guests' stay at our hotel less than impressive. We, the entire hotel staff, apologize and promise that in the future we will be friendlier to every guest who comes. We will pay more attention to the room floor so that this incident does not happen again. Toothbrush and tissue supplies on the room table will be used as input in the future, hopefully in the future it can be realized so that they are directly available in the room and we also suggest that for bathroom supplies and room table tissues, you can actually ask the hotel staff directly. Best regards, Yunna Hotel Express Team.
Translated by Google Icon
See original
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Clean and nice, strategic location, good service, spacious parking.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear A*i, Thank you for your positive review. We always strive to provide the best service to every guest, and our spacious parking area is one of the facilities we offer, which is secure and available 24/7. Best regards, Yunna Express Team
Translated by Google Icon
See original
W***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Alhamdulillah, from the beginning of arrival the staff was always there and the service was friendly, the room was quite spacious, clean, the price was also cheap… In front of the hotel there is a Suseno souvenir shop. If I go to Lampung again, I want to stay here 😍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear W*i, We are very happy to hear about your experience staying at Yunna Express. We always prioritize service and cleanliness in every room. Thank you for your positive review, and we look forward to welcoming you back in the future. Best regards, Yunna Express Team.
Translated by Google Icon
See original
Irawan D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
friendly hotel staff very helpful when checking in. the room is fragrant and quite spacious. for its affordable price it is more than enough with the facilities and comfort provided. next time will be a subscription
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Jun 2025
Dear Irawan D. We are very happy with the positive review given. We look forward to your return and hopefully become a regular customer. Thank you. Best regards, Yunna Express Team.
Translated by Google Icon
See original
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Not disappointing, good service, clean room, cold AC. Anyway, not disappointing.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear R*y. Thank you for your positive review. We are very committed to providing the best service and we understand that AC is one of the most important facilities, for that we always perform AC maintenance on every room. We look forward to your return in the future. Regards, Yunna Express Team
Translated by Google Icon
See original
Juwita P. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
the bedroom and bathroom are quite spacious, the TV is not a SmartTV or AndroidTV so yeah, it only broadcasts local TV. the amenities are quite complete, it's just a shame the towels don't absorb water.. the water is strong, the hot water is also okay, it doesn't take long to get hot, the parking lot is very spacious even though the gate is never closed but there are people guarding it at night.. for this price, the hotel is really okay..
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Juwita P. H. Thank you for your review, we apologize for the shortcomings of this hotel's facilities, we appreciate the review that has been given and we will make it a positive input to improve the TV facilities to Smart TV or Android TV in the future and we will also pay more attention to the towel facilities provided in the future. We understand that the parking lot is an important facility, therefore we will guard it 24 hours so that nothing happens that we don't want or harms the guests who stay. Thank you for staying and giving a review and we will always learn from every input given by our guests. Regards, Yunna Express Team
Translated by Google Icon
See original
h***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
For the price of 270,000, this hotel is really good, recommended, quite comfortable for resting. It's just that the mat and guest towels seem to need to be replaced with new ones. The atmosphere is also quiet, no sound leaks from the next room or the hallway. This will be a regular hotel if you go to Bandar Lampung
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear h*h. Thank you for taking the time to give a review. We look forward to your return and we promise to provide the best service, including new mats and towels that we will prepare. Regards, Yunna Express Team
Translated by Google Icon
See original
Y***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
not bad, clean, comfortable room, there is a balcony so you can smoke, really great
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Y*a. Thank you for staying, we understand that it is very difficult for smokers to resist smoking, so we provide balconies in some rooms to relax while smoking. Regards, Yunna Express Team
Translated by Google Icon
See original
D***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
Good quality, responsible, staff humble, good quality, responsible, staff humble
2 people find it helpful
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 32 week(s) ago
For the price offered, Hotel Yunna Express is very good. The rooms are clean, the wifi is fast, and the staff are friendly.
Translated by Google Icon
See original
1 people find it helpful
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Continued success so that prices can be more competitive.
Translated by Google Icon
See original
1 people find it helpful
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
Too much
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Sri W.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 53 week(s) ago
Overall everything is good. The room is clean, also quite spacious, the bathroom is also very spacious. The staff is also friendly.. even very helpful when asking to find a room on the 1st floor. because this hotel does not have an elevator, even though it has 3 floors.
Translated by Google Icon
See original
2 people find it helpful
Siti
icon-origin-TRAVELOKA
9.4
/10
Reviewed 70 week(s) ago
The location is a bit cramped but not too far. Toiletries are not provided if not requested. The receptionist doubles as a cleaning service, cheers for the bro.
Translated by Google Icon
See original
2 people find it helpful
F***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 75 week(s) ago
As for the staff, the employees are good 👍 not indifferent and not too friendly either, just mediocre 👍 the only problem is the room, ordering on the app I thought it would have a balcony like in Poto, but it turns out it's not like the photo. The lobby is clean, the toilets are clean, the rooms are also quite clean 👍. For the others, it's good for the affordable price 👍.
Read More
Translated by Google Icon
See original
3 people find it helpful
Tjhia S. J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 87 week(s) ago
I am comfortable staying here. It's just hard to find food nearby hehehe .... About the hotel, the cleanliness and friendliness of the receptionists are friendly. Already become friends.
Translated by Google Icon
See original
4 people find it helpful
Septa
icon-origin-TRAVELOKA
8.5
/10
Reviewed 90 week(s) ago
Nyaman. Ramah. Aman. Gak bising.
4 people find it helpful
Joko S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 91 week(s) ago
Kamarnya bersih dan luas, mau keluar malam tapi gerbang ditutup itu yang merepotkan, resepsionis tidak ada di tempat jam 3 pagi entah di mana dan hasilnya nahan lapar sampai jam 07.30 baru pagar dibuka. Yang lainnya sih oke.
Find this review helpful?
Number of reviews per page
20
40