Overall Ratings & Reviews Yes Hotel Da Nang

Yes Hotel thank you for trusting and choosing my service. We look forward to welcoming you and your family for your next vacation in Danang. Wishing you and your family the best of health!

Yes Hotel thank you for trusting and choosing the hotel for your stay Because of the sudden increase in the number of guests on New Year's holidays, the hotel does not prepare enough free water in each room. Please forgive this shortcoming! Currently, the hotel has fully replenished free tea, coffee and water for customers We look forward to welcoming you and your family for your next vacation in Danang. Wishing you and your family a lot of health and success in life!

Dear Mr Sang, First of all, Yes Hotel Danang would like to sincerely apologize for your unsatisfactory experience with the hotel. After checking again, the hotel found that he had booked a room on 16/02/2022 and the room type he booked was the room type " Day use offer (2 hours), extra charge for overnight stay"- "Offer to use overnight stay". for the day (2 hours), an overnight surcharge applies", this is a short-term day use room for guests who only need a short rest between long trips or waiting for the next flight. . This is a new room type appearing on the website, so there will be many customers confused. Yes Hotel understands this, so when you receive the notice to book this room type, the receptionist will definitely confirm with you whether you have booked your needs correctly or not. Besides, understanding the confusion of customers, the hotel side was also flexible in how to handle the situation in which they booked the wrong room type and paid in advance- 1/ Customers can make up for the difference to use the room according to their needs 2/ If you do not agree with the price, the hotel will immediately refund you. We hope you understand this unfortunate incident and hope that you still choose Yes Hotel for your next vacation. Thanks you very much!

Hello Sandra Suly, Yes Hotel Danang sincerely apologizes for your unsatisfactory experience with the hotel. Regarding the issue of soundproofing - privacy between rooms, the hotel has completely handled this issue now. We hope that you will ignore this incident and continue to trust and choose Yes Hotel for your next vacation Thank you very much!

Dear Son Tung, First of all, Yes Hotel Danang would like to sincerely apologize for your unsatisfactory experience with the hotel. After checking again, the hotel found that he had booked a room on 05/02/2022 and the room type he booked was the room type " Day use offer (2 hours), extra charge for overnight stay"- "Extra charge for overnight stay" for the day (2 hours), an overnight surcharge applies", this is a short-term day use room for guests who only need a short rest between long trips or waiting for the next flight. . This is a new room type appearing on the website, so there will be many customers confused. Yes Hotel understands this, so when you receive the notice to book this room type, the receptionist will definitely confirm with you whether you have booked your needs correctly or not. Besides, understanding the confusion of customers, the hotel side was also flexible in how to handle the situation in which they booked the wrong room type and paid in advance- 1/ Customers can make up for the difference to use the room according to their needs 2/ If you do not agree with the price, the hotel will immediately refund you. Regarding the problem of the room door, currently the hotel side has fixed this problem, so the next time you stay at the hotel, it will completely Full privacy and soundproofing. Regarding the issue of customers smoking in the corridors, please understand, there are no smoking signs in the rooms and corridors on every floor, but there are still some rows that do not comply and lead to smoke filling the corridors. . Next time, please notify the front desk so I can remind guests not to use tobacco. Thank you and hope you continue to choose Yes Hotel Danang for your next vacation!

Yes Hotel thank you for trusting and choosing my service. We look forward to welcoming you and your family for your next vacation in Da Nang. Wishing you and your family the best of health!