Overall Ratings & Reviews Ramada Encore by Wyndham Chinatown Kuala Lumpur

Fun place, close to culinary tourism, KL Tower and Petronas Twin Towers.

The ratio between bedroom: bathroom, was like 40:60, the bedroom was very small, even my medium luggage has difficulty to unload. The room wasn't soundproof at all, there 's a lot of noise from the aisle from neighbors, in the morning and evening. There 's no free water dispenser. Lift seems wasn't maintained, there 's 1 time I & other stuck inside, and the brake activated, and the lift going down slowly to LG floor, please do make a maintenance. The room was clean and standard. Location: was good, near petaling street chinatown.

The room was very cramped, no toilet paper or room tissue was given, it was subject to terrorism tax which they said was not included in online bookings.

Overall the hotel is okay, clean and the staff are friendly. Only at check-in we were asked to pay another tax of RM 20 because it didn't include tax. Please be careful and read first, because when I booked there was no information that it didn't include tax.

It's not Chinatown though. But it's still okay and pretty clean.

Would choose another hotel. The lift was broken when I was staying there and there 's somebody stuck inside. The bathroom was kind of humid.

Small room but cosy and comfortable. Too noisy at night, the voice from the outside was too loud, we can hear the people talked clearly.

The reception is very good explanation and humble. Room is very clean and spacey. I would like to come here again next time.

Clean hotel, lots of culinary locations and close to the LRT, friendly staff.

The receptionist is not professional, the time to check in is too long, the room is not available when you want to check in, the air conditioner is not cold enough.

The room is spacious, quite clean but parking is difficult.

The hotel is nice, comfortable, even though it's a bit small but everything is brand new, the mattress is soft, the bed is really comfortable, the price is quite affordable, recommended.

พนักงานยิ้มแย้มเป็นกันเอง ให้คำแนะนำดีมาก ทำเลที่ตั้งอยู่ใกล้ไชน่าทาวน์ ร้านอาหาร ร้านสะดวกซื้อมีเยอะ เดินทางสะดวกเพราะใกล้สถานีรถไฟฟ้า

Staffs were very supportive and friendly. Room are cleaned and quite. Can walk river, bus station and china town, grab fee is 9-10 ringgits from hotel to Thean Hou Temple and Bukit Bitang, Petronas. Nice location.

Clean. Good service and fast service 👍.

Checked in for the first room, inside was very dirty and looking somebody use the room before and then enters the room, the bath tower looked like is used before and did not change. The door is broken and the bed has only one pillow. After complaint and change another room. Checked in the new room, looks like best than the first checked-in room. After going out and back into the room, only see some food hidden inside the cloth board (top sideboard). The cleaner was not clean after the customer checked out. The safety box is very dirty and can't use and the surface has dust. The tower hanging behind the door is used by others but cleaners are not clean and taken out from the bathroom. After checking in, I go take one new tower because only see one tower inside the room. After going out and back, they only know why only left one tower. Another tower is used by others after the cleaner cleans the room. Another problem is bath soap and hair shampoo is the same. Not different. One soap from another customer below the water bowl. See the uploaded picture, dirty and full of bacteria mould? Very disappointed to stay at this hotel and outside the hotel name still did not change. It will be hard to find because booking name (Ramada Encore) but staying at city xxx hotel

The service was good. However, the location was not really strategic, the room was pretty narrow, the safebox was not provided. The check-in procedure took quite a long time.

First, the receptionist inform us that you can park anywhere in front of the hotel without being summoned, but on the last day, one uncle mad at us cause we park on private property and he claimed that the hotel give us wrong information and our car almost get summon. Next, it's just beside kuil, so please be ready all ears and nose with the smell and sound start in the morning. The room got soundproof a bit, but the smell can reach the room. Sound, of course, you can hear all chants. I don't recommend this hotel if you need a quiet hotel. Next, express check-in? Nope, it was super late. And the staff is giving training to another new staff. And when I try to help with the document, the staff just ask me to be patient.

When I arrived, there was no reception or anyone else working there, so I needed to wait for them for about 5 mins, but other than that, their service is fine. Regarding the cleanliness of the room. The floor was full of dust and women 's hair, especially near the bed, I guess they didn't clean it very thoroughly, the bathroom was also very dirty – the sink, the toilet bowl, the shower curtain, even the towels were smelly. Reminiscing makes me nauseous. The room curtains are also about to be broken, tilted, and almost coming off. Then, the wifi doesn't work and keeps loading, I obviously can't rely on that. The good thing about this hotel is its strategic location, close to public transport and food.

Room is very dirty, nearby is noisy, and dangerous. Non-stop repeatedly sleep and wake up. I will never stay in the hotel anymore. Worst experience ever in my life.