Dear Mr/Ms U*I, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression that everything is ok, especially the staff are all very friendly, Your experience with your family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain the quality both in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards,. Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya