Overall Ratings & Reviews Studio Benson Supermall Mansion Apartment Connected to Pakuwon Mall next to Anderson By Travelio

The room was fine and clean but the bathroom too small and the wall tiles was not properly fixed and no curtain shower and barh mat

No wifi. It said 1 queen bed and 2 single beds. In fact, 1 bed with 1 bunk above it. Room boy is not friendly. 300k deposit payment using travelio slow response. Complaining about WiFi, there was no response.

Pelayanan/respons travelio sangat lambat, kamar ac tidak dingin dan tidak direspon dengan perbaikan, hanya menanyakan kondisi, pertama dan tak akan pernah menggunakan travelio lagi

Full kitchen equipment, nice view and super facilities worth it.

If you want to check in, you still have to wait for the agent to meet us to give you the key. You have to be sure about our check-in time. For me, who is from out of town, it takes a lot of effort. Several documents are required such as a photo ID card and a deposit of some money. Parking also does not include apartment access. And you have to be smart about parking at the mall, because if it lasts more than 15 hours you will get charged quite a lot. A tiring first experience. But the rooms and facilities are decent. Next time, I'll still prefer to use a hotel.

I'm satisfied with this accommodation, but it would be difficult to do the internet related job here because of it ' s slow connection.

My experience for staying the first time was actually in terms of cleanliness & the price was quite good because it was affordable for families, but in terms of facilities such as Wi-Fi and some apartment equipment, it was not comfortable or could not be used. Hopefully in the future it can be even better in readiness before being handed over to customers who will stay overnight. Thank you 🙏☺

The place is good, just a bit complicated. Because after choosing a travel agent, it turned out to be transferred to another app. After that to check in we have to wait for another app staff first. For the room, it's okay. It's just a bit complicated waiting to check in and check out.