I booked a hotel for my guests for business in Bengkalis and chose a diamond hotel, but unfortunately my client was very disappointed at breakfast, the hotel voucher stated free breakfast but once finished my client was charged an additional fee because the hotel policy for breakfast was only charged 35,000/person so we have to pay with the lack of it. It's not a matter of money to be paid but it must be clear that the hotel policy should not mention the free breakfast if that is the case or when checking in it is also explained about the breakfast policy if some have to pay. Anyway I am very disappointed with the policy of this diamond hotel.