Dear Valued Guest, from Grand Malebu Makassar Hotel, Thank you for taking the time to provide us with your review and feedback. We are pleased to hear that our location near the city center made it convenient for you to travel around during your stay. We apologize for any inconvenience regarding the lighting in the bathroom, which you found to be too dim, and the lack of hot water. We have taken your feedback into consideration and will make improvements to ensure our guests' continued comfort. We hope to welcome you back to Grand Malebu Makassar Hotel for an even better stay. 🙏 Thank you. Sincerely, Elvin Perdana, Hotel Manager

Dear Valued Guest, from Grand Malebu Makassar Hotel, Thank you for your review and feedback 🙏 We apologize for any inconvenience you may have experienced during your stay. Parts of the hotel are currently undergoing renovations and improvements. Your feedback regarding insufficient lighting in the rooms and the condition of the TV and air conditioning remotes will be investigated and improved in all rooms. Thank you for your valuable suggestions. We hope that your next stay will be even more comfortable at Grand Malebu Makassar Hotel. Thank you. Sincerely, Elvin Perdana, Hotel Manager

Dear Mr. Yudhiya A., Grand Malebu Makassar Hotel would like to express our sincere gratitude for your positive review. We are delighted to hear that our pricing and facilities met your needs. Our excellent location in the city, close to restaurants and laundry services, is one of our advantages. We greatly appreciate your visit and trust. We hope to have the opportunity to stay with us again in the future. See you soon! Thank you. Sincerely, Elvin Perdana, Hotel Manager

Dear Subandi, Warmest Greeting from Grand Malebu Hotel Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the unavailability of hot water during your stay. We understand that hot water is an important comfort for our guests, and we regret that this did not meet your expectations. Our hot water installation is currently part of an ongoing improvement project, and we are working to complete it as soon as possible. We truly appreciate your patience and understanding while we improve our facilities. We hope you will give us another opportunity to provide you with a more comfortable and enjoyable stay in the future. Thank you for choosing our hotel. Regard, Elvin Perdana Hotel Manager

Warm regards from Grand Malebu Makassar Hotel. Thank you so much for your kind review! 😊 We are delighted to hear that you were satisfied with the easy, fast, and friendly service from our staff. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back to Grand Malebu Hotel again! 🙏 Thank you. Sincerely, Elvin Perdana, Hotel Manager

With our deepest respect from Grand Malebu Makassar Hotel, thank you so much for your wonderful review! 😊 We are delighted that you felt comfortable during your stay at Grand Malebu Hotel and were satisfied with the services we provided. We will continue to strive to provide the best and most prompt service to all our guests. We hope to welcome you back to Grand Malebu Hotel again! 🙏 Thank you. Sincerely, Elvin Perdana, Hotel Manager

Dear Mr./Ms. Sry T. N. Y., Sincerely yours, Grand Malebu Makassar Hotel. Thank you for your review. We apologize for the dissatisfaction you experienced during your stay, particularly the issue with the unusable water supply. We understand that this facility is crucial for our guests' comfort, and we deeply regret the inconvenience caused. We have forwarded your feedback to the relevant team for evaluation and improvement to prevent such incidents from happening again. We appreciate your comments, as they help us improve the quality of our service and hotel facilities. We hope to provide you with a better experience on your next stay. Thank you. Sincerely, Elvin Perdana, Hotel Manager

Dear Ms. Shari A., Sincerely yours, Grand Malebu Makassar Hotel. Thank you for taking the time to provide us with your review and feedback. We apologize for the inconvenience you experienced regarding the lack of a mirror in your room, the hotel slippers, and the TV channels not meeting your expectations. Your feedback is extremely important to us and will be used to improve the quality of our facilities and guest comfort in the future. We appreciate your trust in choosing Grand Malebu Hotel and hope to provide you with a better experience on your next visit. Thank you. Sincerely, Elvin Perdana, Hotel Manager

Dear Valued Guest, Grand Malebu Makassar Hotel would like to thank you for taking the time to provide a detailed review and feedback regarding your stay at our hotel. We are pleased to hear that you found our hotel to be conveniently located with easy access to various restaurants in the vicinity. However, we apologize for any inconvenience you experienced regarding the condition of the swimming pool, room access with a key, room comfort, lighting, furniture condition, TV quality, bathroom amenities, hot water, and noise from other rooms. We have forwarded all your feedback to the relevant departments for immediate evaluation and improvement. We are committed to continuously improving the quality of our facilities and services to make your stay even more comfortable. Thank you for your trust in Grand Malebu Hotel. We hope to welcome you back in the future for a better experience. Thank you, Sincerely, Elvin Perdana, Hotel Manager

Greetings from Hotel Macasa Grand Maleb. Thank you very much for your valuable feedback. We are delighted to hear that you were satisfied with our comfortable and clean rooms and convenient location. We sincerely apologize for the lack of hot water. We will take immediate action to prevent this from happening again. Thank you for your understanding. We will strive to provide you with even higher quality service on your next stay. Thank you again. Hotel Manager, Ervin Perdana

Dear Valued Guest, from Grand Malebu Makassar Hotel, Thank you for your review and feedback 🙏 We are pleased that you enjoyed your stay. We apologize for any shortcomings, which we will take into consideration for future improvements. We hope to provide you with an even better experience when you return 😊 Thank you. Sincerely, Elvin Perdana, Hotel Manager

It is with pleasure that we, Grand Malebu Makazar Hotel, would like to express our sincere gratitude for your review. We are delighted to hear that you enjoyed your stay with us. We hope you had a memorable experience and we look forward to welcoming you back again soon. Thank you. Sincerely, Elvin Perdana, Hotel Manager

It is with pleasure that we, Grand Malebu Makassar Hotel, express our gratitude for your positive review. We are delighted that you enjoyed your stay at Grand Malebu Makassar Hotel, with its friendly service and comprehensive facilities. Guest satisfaction is our top priority, and we hope to welcome you back again in the future. Sincerely, Elvin Perdana, Hotel Manager

Dear Ms. Natalia S., Warm regards from Grand Malebu Makassar Hotel. Thank you for your positive review. We are pleased to hear that the Grand Malebu Makassar Hotel's swimming pool was comfortable for children and that the service from our staff left a positive impression. We are also happy to hear that the hotel's location allows guests easy access to delicious restaurants around the hotel. We hope to welcome you and your family back again on your next visit. Sincerely, Elvin Perdana, Hotel Manager

Dear Mr. Zainal A., This is a general message from Grand Malebu Makassar Hotel. Thank you for taking the time to share your stay experience. We sincerely apologize for the inconvenience you experienced during your stay at Grand Malebu Makassar Hotel. We deeply regret the delayed check-in process, the substandard hygiene of your room, the Wi-Fi connection issues, and the uncomfortable changing rooms. Your feedback regarding the parking area is also something we take very seriously, especially the incident involving your vehicle. We will follow up on all these matters with the relevant teams to ensure comprehensive improvements are made to our service, room availability, cleanliness, and amenities. We hope to have the opportunity to provide you with a better stay experience on your next visit. Sincerely, Elvin Perdana, Hotel Manager

It is with pleasure that we, Grand Malebu Makassar Hotel, express our gratitude for your positive review. We are delighted to know that Grand Malebu Makassar is considered the best budget hotel in the heart of the city. We will continue to strive to provide the best service and comfort to all our guests. We look forward to welcoming you again. Sincerely, Elvin Perdana, Hotel Manager

It is with pleasure that we, Grand Malebu Makassar Hotel, would like to thank you for your review. We are delighted to hear that you enjoyed your stay. Your feedback is invaluable to us as we continuously strive to improve our services and amenities at Grand Malebu Makassar Hotel. We hope to welcome you back again for an even better experience. Sincerely, Elvin Perdana, Hotel Manager

Warm regards from Grand Malebu Makassar Hotel. Thank you for your kind review. We are delighted to hear that our staff are friendly and the rooms are clean. Your satisfaction is our top priority. We hope you will stay with us again on your next trip. 😊 Sincerely, Elvin Perdana, Hotel Manager

Windy P.S. Best regards, Grand Malebu Hotel Makassar Thank you for your detailed review and feedback. We are very glad that you were satisfied with our swimming pool, karaoke and friendly service from our team. We apologize for any inconvenience regarding the availability of breakfast, food ordering service and incomplete room facilities. Your feedback is very important and we will take immediate action to improve our facilities such as breakfast, restaurant service and spa in the future. Regarding the cleanliness of the bathroom and the discovery of insects, we apologize for the inconvenience. We will immediately coordinate the matter with our housekeeping team to improve the comfort of our guests. Thank you for taking the time to provide your feedback and we sincerely hope to welcome you back with an even better experience. Regarding, Elvin Perdana Hotel Manager