O2 Beach Club & Spa by Ocean Hotels - All Inclusive

Explore O2 Beach Club & Spa by Ocean Hotels - All Inclusive
8.8
Very Good
From 162 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Traveller Reviews O2 Beach Club & Spa by Ocean Hotels - All Inclusive

Number of reviews per page
20
40
Top reviews
Mia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very beautiful resort with really good food. The resort is actually impeccably clean. The rooms are gorgeous. The staff was extremely attentive. Just be careful when booking. I booked for 2 and noticed day before departure that the booking had somehow changed to a booking for 1 person, but at the same price for two! It was a little horrific as I had to pay considerably more upon arrival! Significantly more. Now I have a small claims court date to contend with. Very unfortunate. But the resort was a good one. I’ve been to many… it’s up there.
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jorge
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great!
Patrick
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall felt like an upscale hotel experience more than a true all inclusive 5 star resort. The property is small but nice, the pools feel a bit too small to fully enjoy to be honest The food was great and there was a wide variety of options to choose from. The service was generally good but I would avoid the tapas bar, there were strange vibes there and poor portion sizes (yes even for tapas). The beachfront is just okay, as a strong swimmer I was able to enjoy the water, but expect some decent sized waves and not really a type of beach to just relax in the water, although the nearby Dover beach is much more pleasant (but you'll need to pay to rent chairs and umbrella there. Overall it was a good experience, but not a true 5 star experience in my opinion.
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Reba
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The month of September is their off season. So the resort was not crowded. The staff was very friendly and the food was very good. The adult rooftop pool and Oasis were closed for renovations. I received a letter from the resort advising me of these closures well after my trip was booked and about a week before the trip. That left only two pools, both of which are small and only one swim up bar. Our first full day the pool on the adult side with the swim up bar was closed until about 3 due to staff power washing the pavers on the walkway around the pool. The next day the pool was being cleaned so we were told we couldn’t sit around the bar area for a while. Give one pool was already closed for renovations, cleaning of the pool and pavers around the pool should have occurred before or after hours. Also, the beach and beach furniture was not kept up at all during our stay. It would have taken very little to clean the beach to make it more appealing for use. We had spa treatments which we really enjoyed. The views from the spa are wonderful and the staff is great. Dining at Oro (the only restaurant for which you have to make a reservation) was a real treat. And, breakfast every morning was really good and again the staff was very friendly. We went to the fish fry at Oistin’s but didn’t eat because the lines were long. But, there was a band and entertainment - it was a good vibe. Overall, besides the issues with the pools and the beach, I would recommend the O2 Beach Club and Spa
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Edgar
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Is not all include is very the menu is very limited and is only one main restaurant for dinner
Lionel
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Property was beautiful and clean
Jay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful property will maintain beautiful ocean views and sun sets.
Sunil Ram Lubhaya
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This property is over rated as a 5*
Sidnee
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I had such a wonderful experience at this resort! From the moment I arrived, Jenelle was absolutely amazing. She made the check-in process seamless, warm, and welcoming. She truly went above and beyond to ensure my stay started off perfectly, and she is one of the main reasons I would rebook here. Her professionalism, kindness, and genuine care for guests stood out in the best way. The rest of the staff were also incredible—Dwayne and Dominic were fantastic and made sure everything I needed was taken care of with a smile. Everyone I interacted with made me feel valued and comfortable throughout my stay. This resort not only has beautiful amenities, but also an outstanding team that makes the experience unforgettable. I can’t wait to return!
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Hadassa
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was really old and smelt of mold. It took more than 24 hours to sort it out. I was downgraded to a smaller and newer room, but had to pay extra. The rest of the staff by pool and resteraunts were really helpful and kind.
Toby
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Property had limited dining, no entertainment, room service was not good. Staff were unwelcoming! Will never go here again because it’s not setup like a real all inclusive as well as not inviting from the locals. Should be advertised more as a hotel and for the price could have been a much better experience!
Nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The entire stay was nothing short of relaxing and comfortable. O2's resort staff went over and above to show professionalism and hospitality. Additionally, the property is well-maintained/clean and the food was exceptional!
Hetu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very nice
Olive
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The best resort ever! The staff made my solo trip one for the books! Food was amazing , the room was amazing! Over amazing resort
Sharon
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

My best friend and I were celebrating our 50 birthdays and 30 years of friendship. The resort was everything we hoped for in an all inclusive. The food was great in all restaurants. The staff is very friendly. Being that it was the off season it felt like we had the beach and pool to ourselves. The other guests we did see ranged from couples to families to mothers and daughters. They had activities planned for each day and the front desk was helpful if you wanted to leave the resort. The only cons we had was our room was only serviced after the first night. Even though we put out the sign for service, talked to staff in the hallway requesting it, or calling the front desk no one came. We also had no hot water on our last night there due to a problem throughout the building. I would return again because the pros outweigh the cons.
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Verified traveler
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Anniversary trip! Very relaxing and great customer service
Trasena
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

O2 (staff is superb-very friendly -kind) has NO real entertainment during the day or night. the resort is nice but not for people who like entertainment. they do entertainment only on Wed for 2 hrs (great). No music or anything there. 1 very nice restaurant with good food piano bar. the other places the food is not good. the food hrs are NOT good if you get hungry at night after 9pm (no food).
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Wahid
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great location, food was excellent and the hotel was always clean
Henry
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I would say this is one of the best all-inclusive resorts. However, there are “little things” that stop this resort from being the best that it could be. The grounds are beautiful. The beach and ocean is right at the edge of the resort. This resort is immaculately kept. Beware of deceptive spa charges during final checkout of the resort . I was charged additional costs despite what was published on the web and told to me by the spa staff. Food: The Oro Restaurant, despite listing their fish as fresh catch of the day, the fish was fresh frozen at best. N.Y. Strip at Elements was flank steak. At a resort of this caliber I expect more honesty. Overall the food was hit or miss. There were too many buffets for dinner. Although the buffet food was of good quality, it was never hot so the flavor suffered. Breakfast was very good but lacked variety and ended strictly at 10am. Drinks: They were consistently made and the bartenders were friendly. They had a great rum punch! Entertainment: Evenings were great because there were singers every night. Worker’s attitudes here it was a mix bag. Most would greet you with a smile and care. Workers spent too much time talking among themselves. One extremely friendly and very helpful hostess was named Carolann. They need her to train others. Because the resort is small you end up meeting a lot of nice people there. The place has a great atmosphere. However, it could use more vibe during the day with music.
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Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We loved our stay
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