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Overall Ratings & Reviews Duta Hotel

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Traveloka (84)

7.6

Pleasant

From 84 reviews

Provided by travellers on

Cleanliness

7.3

Room Comfort

7.2

Meal

7.2

Location

7.7

Service and Facilites

7.6

People often mention about Duta Hotel

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Distance to City Center (4)

Check-in/out Time (4)

Bathroom (4)

Hotel Area (4)

Bedroom (3)

Staff Friendliness (2)

Wifi (2)

Ambiance (2)

Room Space (2)

Soundproof (2)

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Traveller Reviews Duta Hotel

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Customer reviews

Gisubizo F.

7.3

/10

Reviewed 8 week(s) ago

Odor not good, no bathroom soap, no draft, no air conditioning, no Wi-Fi, no customer care, no hygiene.

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n***i

Transit

6.4

/10

Reviewed 11 week(s) ago

Just for a short transit, it's still ok. Not for a vacation.

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Anton S.

Leisure

9.4

/10

Reviewed 33 week(s) ago

Good for the price. It's only for those who want to sleep, not for staycationers.........

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1 people find it helpful

D***e

6.5

/10

Reviewed 37 week(s) ago

The water was given in a teapot with two glasses and not a package, it was not clean and it was dirty, the room did not match the photo on the application, there was no hot water in the bathroom, there was no toothbrush, the intention was to rest but it was not comfortable, what's the point, the room is just spacious capital but not well maintained The floor is dusty

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5 people find it helpful

Saury I.

Staycation

9.4

/10

Reviewed 43 week(s) ago

with that price, it's OK!!! but improve overall cleanliness.

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2 people find it helpful

Y***n

5.0

/10

Reviewed 53 week(s) ago

The bathroom smells of urine, there is urine that hasn't been flushed all night, I can't sleep, the sewer smells like dirty sheets.

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3 people find it helpful

AANG S.

Leisure

6.6

/10

Reviewed 56 week(s) ago

There is no trash can in the room. No toothbrush + toothpaste. Boiled drinking water, there is dirt + ants. (1 small kettle + 2 glasses. No loss even though they give 2 bottles of mineral water. The sheets are full of dirty stains.

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7 people find it helpful

G***t

Staycation

6.8

/10

Reviewed 59 week(s) ago

The staff is very friendly, the hotel is according to the price so I didn't expect what it would be like, but cleanliness could be improved.

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2 people find it helpful

F***y

Staycation

8.5

/10

Reviewed 62 week(s) ago

Lumayan untuk istirahat dan melepas lelah.

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S***r

5.0

/10

Reviewed 62 week(s) ago

Seprei nya kurang bersih apalagi handuk nya layaknya lap kaki, kamarnya bau lapuk/apek.

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Eri g.

6.7

/10

Reviewed 84 week(s) ago

The staff are friendly, thank you very much, but I have booked a standard room which is ready, even VIP & the condition of the room is as good as it is, even drinking water using a water kettle, the old TV is just a display (it doesn't/doesn't turn on) 😂 The other thing is not bad AC, water heater, mattress thx 🙏.

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3 people find it helpful

Ayu I.

6.4

/10

Reviewed 84 week(s) ago

Just booked at 10pm, fortunately this hotel still have room available. The location is quite easy to find and in good location. When we arrived, the reception work fast, send us to the room. Provided 2 clean glass, 1 hotel small soap, 2 towels. Things to improve. Change the bed sheet (found stain and hairs) mop the floor. Add mosquito net at the ventilation. Repair/change the toilet lid. Add door mat in front the toilet.

1 people find it helpful

Vonny T.

5.8

/10

Reviewed 94 week(s) ago

The staff are very friendly but the hotel isn't that great.

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2 people find it helpful

FAJAR M.

6.0

/10

Reviewed 109 week(s) ago

Ini hotel apa kamar kost sih? Gak niat banget yang punya hotel, sudah panas dan naik tangga tinggi banget. Seumur-umur baru kali ini dapet hotel kaya gini.

3 people find it helpful

Intan S. L.

4.8

/10

Reviewed 118 week(s) ago

Really don't recommend, the place is dirty, the floor has never been cleaned, the window curtains have never been washed, the TV just turns on but can't add volume or change channels

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4 people find it helpful

Accommodation's Reply

16 Mar 2023

Dear Intan Setia Lestari, Thank you for sharing your recent experience at hotel duta bogor and giving us a maximum score for our facilities and services. We will always continue to improve and improve the quality of our facilities and services for the convenience of Duta Bogor hotel guests and we all look forward to your return visit soon. Thank you, Duta Bogor Hotel Management.

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Husnurrois

6.0

/10

Reviewed 140 week(s) ago

The hotel is very uncomfortable, my advice is not to stay at the hotel.

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8 people find it helpful

Wahyu A. L.

6.0

/10

Reviewed 155 week(s) ago

Untuk security-nya yang bapak-bapak tua tidak ramah, kalau yang lebih muda mah ramah, membuat tidak nyaman di hotel.

3 people find it helpful

Accommodation's Reply

07 Jul 2022

Dear Mr Wahyu, On behalf of the entire team and management of Hotel Duta Bogor, we apologize for your inconvenience during your stay at Hotel Duta Bogor and we also thank you for the appreciation given to our hotel during your stay. We will convey this review to the relevant division as motivational material for all employees to be able to provide the best service to all Hotel Duta guests. Best regards, Ambassador Hotel Management

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Tedi A.

8.5

/10

Reviewed 181 week(s) ago

Comfortable & friendly staff helped a lot. Thank you.

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2 people find it helpful

Jaka N.

8.8

/10

Reviewed 181 week(s) ago

The price is very affordable, the rooms are also good and it 's just that the TV for entertainment needs to be changed to a slightly bigger one, to stay efficient.

5 people find it helpful