8.4
Very Good
From 34 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.2

Location

8.4

Service and Facilites

8.0

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Traveller Reviews Hotel Asri Boutique

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40
Customer reviews
A***D
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8.5
/10
Reviewed 40 week(s) ago
Comfortable, clean and cool place, good facilities
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1 people find it helpful
Accommodation's Reply
26 Nov 2024
Dear Mr. Ahmad Ridae, Thank you very much for your review. We are glad to hear that Mr. Ahmad Ridae felt comfortable and satisfied with the facilities we provide. We will continue to strive to provide the best service for a pleasant stay experience. We look forward to your return. Thank you for your visit. Warm regards, Muhammad Tanzilul Furqon, SH Ceo Hotel Asri Boutique
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J***e
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Business
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6.2
/10
Reviewed 41 week(s) ago
We ordered online for 235 plus admin fee, it became 285. Why did we enter the hotel at 3 am? The reason was that we couldn't check in because the rooms were full. If we wanted to check in, we had to upgrade to a superior room by adding 100 thousand. What was the employee's game or was it the hotel's rule? If we weren't tired, we wouldn't stay there. It was really disappointing.
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Accommodation's Reply
26 Nov 2024
Dear Mr. Joesie, Thank you for your compliments on our room. We sincerely apologize for your experience staying at our accommodation. We have tried to inform you through our hotel policy that check-in starts at 14:00 every day. We understand that Mr. Joesie arrived early. However, because the room booked at that time was still full, and it was not possible to provide an early check-in option, so we provided another room type option (Superior) which is available at an additional cost of IDR 100,000. Thank you for your visit. Warm regards, Muhammad Tanzilul Furqon, SH Ceo Asri Boutique Hotel
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A***i
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Business
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6.5
/10
Reviewed 44 week(s) ago
When it was time to eat at 8.30, it was all gone, the menu was only white rice, pecel, 1 remaining fried chicken, after asking, they brought 1 small omelette and small fried chicken, disappointing, homestay class food, not according to expectations, not according to the name Hotel Asri Boutique. The room door also had to be lifted first if you wanted to lock it, the position of the AC was touching the body, not appropriate. Next time I will not stay here again.
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1 people find it helpful
R***y
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6.7
/10
Reviewed 51 week(s) ago
The shower comes out with moss when turned on, the wifi signal is weak, the TV is still a tube.
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1 people find it helpful
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Pramono P.
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9.7
/10
Reviewed 64 week(s) ago
Suasana Cukup Tenang, Staf karyawan cukup menyenangkan.
1 people find it helpful
Ririk S. H.
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4.5
/10
Reviewed 99 week(s) ago
For a hotel the price of 360 is really not that great. The AC is off, the room is bad, there is no toothbrush and so on. Anyway, I'm tired of staying here. Breakfast was soup, delivered to the room and it tasted good. It's better to go to another hotel for the same price but far from service, food, rooms, facilities. In this case, a budget hotel would be better.
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1 people find it helpful
Accommodation's Reply
18 Sep 2023
We are very sorry to hear about your unsatisfactory experience while staying at our hotel. We always strive to provide the best service to our guests, and we understand that your experience may not meet your expectations. We have noted your complaints about AC, rooms and other inconveniences. Our team will immediately make necessary repairs and improvements to ensure our guests' experience is even better in the future. Regarding breakfast, we will also evaluate the quality of the food we serve to ensure better quality in the future. We hope you can give us the opportunity to improve your impression if you decide to stay at our hotel again in the future. Thank you for your reviews that help us get better 🙏.
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faizal
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10.0
/10
Reviewed 127 week(s) ago
Have stayed here many times, more comfortable. Renovated, the atmosphere is quieter.
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1 people find it helpful
faizal
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10.0
/10
Reviewed 131 week(s) ago
Have stayed here many times, really like it. Add days add increase.
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2 people find it helpful
faizal
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10.0
/10
Reviewed 135 week(s) ago
This is great, like the service. Friendly too.
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faizal
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10.0
/10
Reviewed 138 week(s) ago
The service is extraordinarily good and the facilities are very pleasant, the carriage facilities are very good, the staff are also friendly, the food is also delicious, it feels like it's not enough if it's only one day.
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1 people find it helpful
A empat
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10.0
/10
Reviewed 141 week(s) ago
Clean, comfortable, strategic location in the heart of the city. Very good service.
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3 people find it helpful
ernawati
icon-origin-TRAVELOKA
10.0
/10
Reviewed 141 week(s) ago
Pelayanan sangat bagus, ramah dan tempat sangat nyaman untuk dipakai acara formal dan non formal
1 people find it helpful
Sativandi R.
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6.1
/10
Reviewed 174 week(s) ago
Room facilities such as toilets, beds, and a/c are not well maintained.
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2 people find it helpful
Accommodation's Reply
07 Apr 2022
Sorry, sir and thank you for the evaluation and criticism for Homestay Asri Boutique in the future. Due to the change of new management, we are preparing to change our lodging concept for the future. Thank you for staying at our place
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34. N. R.
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6.6
/10
Reviewed 176 week(s) ago
The shampoo and body wash are not filled and the TV has no signal. Everything else is ok.
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5 people find it helpful
Accommodation's Reply
07 Apr 2022
Sorry in advance, on that same day the stock of shampoo and body wash ran out, sir. And the cable TV signal might be interference from the center. Thank you for staying at our place, greetings to change, father..
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