T***a

9.4

/10

Reviewed 4 day(s) ago

It's nice, comfortable and clean environment, it's good enough.

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Fahrul Z.

8.5

/10

Reviewed 2 week(s) ago

Very comfortable service... Security is friendly.

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Accommodation's Reply

28 Oct 2026

Dear Mr. Fahrul, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that every aspect of your stay met your expectations. We hope to welcome you back again! Sincerely, Ahmad Andi, General Manager

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Grace S.

10.0

/10

Reviewed 2 week(s) ago

Excellent and the service is friendly and pleasant.

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Accommodation's Reply

28 Oct 2026

Dear Grace, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that every aspect of your stay met your expectations. We hope to welcome you back again! Sincerely, Ahmad Andi, General Manager

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U***u

10.0

/10

Reviewed 2 week(s) ago

The service is very good, the room is quite clean, the service is also very good and the staff are friendly, especially with Mbak Icut and Mas Akina 👍

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Accommodation's Reply

28 Oct 2026

Dear Valued Guest, Thank you very much for taking the time to write such a friendly and impressive review. We are delighted to hear that you enjoyed your stay at The Reiz Suites, artotel curated Medan. Thank you again for mentioning Akina and Icut in your review. Your thoughtfulness means a great deal to us. We are sure they would be very happy to know that their service left a positive impression on you. We hope your next visit will be just as memorable, or perhaps even better! See you soon! Sincerely, Ahmad Andi, General Manager

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Zaid s. a.

Staycation

10.0

/10

Reviewed 2 week(s) ago

The hotel staff, from the receptionist to the security guard to the room service staff, are extremely friendly. We highly recommend staying here.

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Accommodation's Reply

28 Oct 2026

Dear Mr. Said, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that every aspect of your stay met your expectations. We hope to welcome you back again! Sincerely, Ahmad Andi, General Manager

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W***n

Business

9.0

/10

Reviewed 2 week(s) ago

There is only 1 elevator to go up and down, the waiting time is quite long, everything else is ok, but no facilities like gym and swimming pool

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Accommodation's Reply

28 Oct 2026

Dear Valued Guest, Thank you very much for taking the time to write a review and share your experience during your stay. We are delighted to hear that you were satisfied and felt comfortable overall during your stay at The Reiz Suites Medan. Regarding your feedback about the elevator, we apologize for any inconvenience you experienced. Currently, only one elevator is available, and we understand that this may cause longer waiting times, especially during peak hours. Your feedback is invaluable and will be taken seriously for future improvements to our facilities. Thank you again for your review. We hope to welcome you back soon for an even better and more memorable experience. Sincerely, Ahmad Andi, General Manager

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Verified Traveler

Leisure

10.0

/10

Reviewed 3 week(s) ago

This is a really nice apartment, clean, friendly service, top.

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Accommodation's Reply

22 Oct 2026

Dear Valued Guest, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that all aspects of your stay met your expectations. We hope to welcome you back again! Sincerely, Ahmad Andi, General Manager

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Verified Traveler

Staycation

10.0

/10

Reviewed 3 week(s) ago

My stay was quite pleasant, but it was a shame the balcony was locked. The room was comfortable, and the kitchen appliances, water dispenser, and refrigerator were all in good condition and functioning well. The design of the room and living room was also excellent, making me feel quite at home.

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Accommodation's Reply

22 Oct 2026

Dear Valued Guest, Thank you very much for your positive review of your stay at Reiz Suites Artotel Curated Medan. We are delighted to hear that you were satisfied with all aspects of your stay. We hope to welcome you back again. We wish you a pleasant next stay. Thank you again, General Manager, Ahmad Andy.

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Tara m.

10.0

/10

Reviewed 3 week(s) ago

Complete facilities and happy ambience, good room.

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Accommodation's Reply

22 Oct 2026

Dear Ms. Tara, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that all aspects of your stay met your expectations. We hope to welcome you back again! Sincerely, Ahmad Andi, General Manager

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Aryanni

Staycation

9.7

/10

Reviewed 4 week(s) ago

What a surprise, staying in a hotel feels like staying in an apartment.

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Accommodation's Reply

22 Oct 2026

Dear Arianni, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that every aspect of your stay met your expectations. We hope to welcome you back again! Sincerely, Ahmad Andi, General Manager

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Mariyani

8.2

/10

Reviewed 4 week(s) ago

Good, clean room & comfortable staff.

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Accommodation's Reply

22 Oct 2026

Dear Ms. Mariyani, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that every aspect of your stay met your expectations. We hope to welcome you back again! Sincerely, Ahmad Andi, General Manager

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Al Riefky

Leisure

10.0

/10

Reviewed 4 week(s) ago

The staff is friendly and the hotel is very comfortable and safe.

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Accommodation's Reply

22 Oct 2026

Dear Mr./Ms. AL, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that all aspects of your stay met your expectations. We hope to welcome you back again! Sincerely, Ahmad Andi, General Manager

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Y***n

9.4

/10

Reviewed 5 week(s) ago

Comfortable and strategic 2 bedroom accommodation in Medan City.

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Accommodation's Reply

22 Oct 2026

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RAHMADHANY S.

10.0

/10

Reviewed 5 week(s) ago

Excellent, staff very kind and helpful, especially Mr. Ervin and Ms. Cut.

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Accommodation's Reply

22 Oct 2026

Dear Ms. Rahmadani, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that all aspects of your stay met your expectations. We hope to welcome you back again! Sincerely, Ahmad Andi, General Manager

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Viki V.

10.0

/10

Reviewed 5 week(s) ago

Excellent, staff very kind and humble, especially Mbak Cut and Mas Akina. Highly recommended.

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Accommodation's Reply

22 Oct 2026

Dear Wiki, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that all aspects of your stay met your expectations. We hope to welcome you back again! Sincerely, Ahmad Andi, General Manager

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F***y

6.5

/10

Reviewed 5 week(s) ago

I booked here because it had a balcony. It turns out the balcony couldn't be opened for safety reasons. The toilets were too narrow, especially the toilets being positioned very close to the wall. The floor drain in the dry toilet area was also improper, causing water to pool. Cleanliness was mediocre. The furniture needed upgrading. And the most annoying part was that there was only one elevator, which resulted in terrible queues when it was fully booked.

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Accommodation's Reply

22 Oct 2026

Dear Valued Guest, Thank you very much for taking the time to write a review and share your stay experience. We are delighted to hear that you were satisfied and felt comfortable overall during your stay at The Reiz Suites Medan. Regarding your feedback about the elevator, we apologize for any inconvenience you experienced. Currently, only one elevator is available, and we understand that this may cause waiting times, especially during peak hours. Your feedback is invaluable and will be taken seriously in our future improvements to our facilities. Thank you again for your review. We hope to welcome you back soon for an even better and more memorable experience. Sincerely, Ahmad Andi, General Manager

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D***a

Business

10.0

/10

Reviewed 5 week(s) ago

The room is nice, the receptionists are ready 24/7. Shopping center and hangout area is in walking distance. Worth for my stay in Medan.

1 people find it helpful

Accommodation's Reply

22 Oct 2026

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S***o

9.7

/10

Reviewed 6 week(s) ago

Friendly hotel staff with easy check-in

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Accommodation's Reply

22 Oct 2026

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Ester K. N.

9.1

/10

Reviewed 7 week(s) ago

The hotel staff was very cooperative. I left something there, and they were very helpful throughout the process until it arrived safely. Thank you.

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1 people find it helpful

Accommodation's Reply

22 Oct 2026

Dear Esther, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that all aspects of your stay met your expectations. We hope to welcome you back again! Sincerely, Ahmad Andi, General Manager

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N***h

Leisure

10.0

/10

Reviewed 7 week(s) ago

Great hotel, room so comfortable, clean and spacious. All staff so friendly and helpful, especially Ms. Cut.

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Accommodation's Reply

22 Oct 2026

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The Reiz Suites, ARTOTEL Curated

Overall Ratings & Reviews The Reiz Suites, ARTOTEL Curated

9.2

9.2

9.0

9.3

9.1

Traveller Reviews The Reiz Suites, ARTOTEL Curated