Astera Resort & Spa Canggu by Ini Vie Hospitality

Explore Astera Resort & Spa Canggu by Ini Vie Hospitality
8.9
Very Good
From 75 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.2

Meal

8.8

Location

9.2

Service and Facilites

9.1

People often mention about Astera Resort & Spa Canggu by Ini Vie Hospitality
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Staff Friendliness (7)
Accessibility (6)
Surroundings (5)
Family Friendly (5)
Ambiance (5)
Room Space (5)
Hotel Area (5)
Wifi (4)
Bedroom (4)
Bathroom (4)
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Traveller Reviews Astera Resort & Spa Canggu by Ini Vie Hospitality

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Customer reviews
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Iwan W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Comfortable villa and friendly staff, highly recommended for a holiday in Bali.
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Victor C.
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
Wonderful experience, great location, a lot of famous cafe & tourist spot near the hotel. crew is very friendly and helpfull to fulfill our needs. don't miss the breakfast, it's way better than other hotel with 2-3 times this hotel price. so overall, will return again and recommend this to my friend and family
1 people find it helpful
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Lokasi Villa walking distance dengan berbagai macam restaurant, kita pilih menginap semalam disini karena ada EV- charger. Turns out our car didnt match with their Wuling EV-charger. But the Villa so comfy and relaxing. Our son had the best time chilled by the pool and the jacuzzi. Thank you for all the staff at The Astera very attentive and thoughtful to our needs. Very recommended Villa if you want to stay in Canggu area.
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1 people find it helpful
k***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Great services, the nasi goreng is very good
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nabilah b.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The atmosphere is really nice, especially for honeymoon, the best, the service is also really good.
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Qholib G.
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Leisure
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9.7
/10
Reviewed 47 week(s) ago
Highly recommended and worth the price
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Bernard
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
The staff was always friendly and made us feel welcome.
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Flynn H.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
A wonderful experience overall! I felt truly pampered!
1 people find it helpful
g***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 77 week(s) ago
Very comfortable 9/10, only if possible breakfast would be more flexible and have more choices.
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Accommodation's Reply
08 Jul 2024
Dear Our Value Guest, Om Swastiastu Warmest Greeting from Astera Resort Canggu by Ini Vie Hospitality Thank you very much for taking a time to share your experience with us, we are glad to know that you are enjoyed your time being with us. We hope to have the pleasure of welcoming you back to Astera Resort Canggu by Ini Vie Hospitality in the near future. Please feel free to reach out to us if you have any special requests or further questions regarding your next stay. Thank you and have a wonderful time Best Regards, Ayu Kartika Villa Manager
Jessy M. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
The hotel staff are very friendly and very helpful. When there are complaints, they are responded to quickly. The rooms are very clean and comfortable. Location close to many places to eat. ✨.
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Accommodation's Reply
08 Jul 2024
Dear Jessy M. P, Om Swastiastu Warmest Greeting from Astera Resort Canggu by Ini Vie Hospitality Thank you very much for taking a time to share your experience with us, we are glad to know that you are enjoyed your time being with us. We hope to have the pleasure of welcoming you back to Astera Resort Canggu by Ini Vie Hospitality in the near future. Please feel free to reach out to us if you have any special requests or further questions regarding your next stay. Thank you and have a wonderful time Best Regards, Ayu Kartika Villa Manager
Riky S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 80 week(s) ago
They have a really nice Scandinavian setup room. Really recommend staying here when you plan your honeymoon stay in Canggu.
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Accommodation's Reply
08 Jul 2024
Dear Riky S, Om Swastiastu Warmest Greeting from Astera Resort Canggu by Ini Vie Hospitality Thank you very much for taking a time to share your experience with us, we are glad to know that you are enjoyed your time being with us. We hope to have the pleasure of welcoming you back to Astera Resort Canggu by Ini Vie Hospitality in the near future. Please feel free to reach out to us if you have any special requests or further questions regarding your next stay. Thank you and have a wonderful time Best Regards, Ayu Kartika Villa Manager
f***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 88 week(s) ago
Nice villa and very pleasant staff, very responsive.
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Gijoto Hadiwijatan
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9.7
/10
Reviewed 101 week(s) ago
The room was clean, cozy, and big enough for us… Breakfast is good, and the staff is friendly enough.
1 people find it helpful
Accommodation's Reply
23 Jan 2024
Dear Mr/s Gijoto Hadiwijatan, Om Swastiastu Warm greetings from Astera Resort Canggu Thank you for choosing us as a vacation and rest place for you. We hope that your stay at our place will be memorable for you and your family. If you do not mind kindly give us feedback in order to improve our products and services in the future. Once again we thank you and we will wait for your next arrival at Astera Resort Canggu Kind regards Team Astera Resort Canggu
Virginia I. I.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 122 week(s) ago
There are some blood stains on bed when I was arrived, but when I complained they change the bed sheet soon. To send ourbreakfast to room need extra charge Rp 50.000,-, never find this at other place. No slipper in our room when we arrived, need to ask first. Working isn't working well.
5 people find it helpful
Winston T.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 134 week(s) ago
1. Pelayanan kurang ramah. 2. Elektrikal outdoor & pool rusak, maintenance tidak diperhatikan, mengakibatkan fasilitas terbuang 1 hari/1 malam, bahkan tidak ada permintaan maaf yang sebagaimana mestinya dilakukan oleh hospitality team. 3. Breakfast kurang opsi dan rasa kurang enak.
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Accommodation's Reply
14 Jun 2023
Uncle Swastiastu. Winston Tatra. Thank you very much for writing your feedback and it is our pleasure to have you stay with us at Astera Villa Canggu. We would like to offer our Sincere Apologies for the inconvenience that may have been caused by the facilities and we understand that your stay with us was not satisfactory, We have noted all your concerns properly and will follow up accordingly with the relevant department for further improvement to ensure and maintain quality high service and products for all our guests. And we hope that you will give us another chance to make your next visit the best it can be. We hope to welcome you back in the near future. Best regards, Ayu Kartika. Villa Manager.
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Felicia
icon-origin-TRAVELOKA
10.0
/10
Reviewed 138 week(s) ago
Very good, comfortable, close to places to eat.
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2 people find it helpful
Accommodation's Reply
12 May 2023
Dear Mr./s Susan Ana Novianti, Uncle Swastiastu. Warm greetings from Astera Resort Canggu. Thank you for choosing us as a place to vacation and rest for you. We hope that staying at our place will be memorable for you and your family. We will always improve our service to be better so that you can feel more comfortable. Once again we thank you and we will wait for your next arrival at Astera Resort Canggu. Warm regards. Team Astera Resort Canggu.
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Rizky A. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 149 week(s) ago
Very recommended villa in Bali, good facilities, spacious and perfect place to stay with friends, all the place clean and tidy. Great staff name dedek really helpful thank you so much.
7 people find it helpful
Accommodation's Reply
04 Mar 2023
Dear Evita Evita Om Swastiastu, Greetings from Astera Villa Canggu – Bali, Thank you so much for having spent your valuable time to post your recent romantic experience with us. Those review that you've mention above are our culture to always give some happiness to our precious guests like you, so it will leaves you a memorable experience during your stay at our villas and we are very glad that you are happy to stay with us. Look forward to welcoming you back sooner your travel brings you back onto Astera Villa Canggu. Best Regards, Ayu Kartika Villa Manager
Roberto S.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 149 week(s) ago
The building where we stayed is new and not finish yet. Still works in progress so noisy from 8am till 9pm and very dirty everywhere. We also had a very bad experience. We woke up and no water at all. We coildn't ahower and coildn't uae toilet at all. The water reatatted after 2 hours.
1 people find it helpful
Accommodation's Reply
04 Mar 2023
Dear Roberto Santoni, Om Swastiastu, Greetings from Astera Canggu – Bali, I would like to thank you to spare your precious time to write a review about your experience at Astera Villa Canggu. This is very important to us to maintain our quality of product and keep us motivated to make improvements in every aspects. Hope you always have a wonderful day and looking forward to welcoming you soon in your future stay at Astera Canggu. Best Regards,
stefani z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 171 week(s) ago
The villa is unique, the villa design is very instagramable. Quiet comfortable even in the middle of the city.
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2 people find it helpful
Accommodation's Reply
06 Oct 2022
Dear Mr / Mrs Stefani, Om Swastiastu, Warm Greetings from Astera Canggu - Bali, We would like to thank you for staying with us during your holiday in Bali and for the great review. We are happy to know that overall you had a memorable experience with us and it is nice to know that you will come back again to stay with us. I've shared your feedback with the team that made this possible and comments like these will encourage them to strive to be the best at all times. Once again thank you very much for your feedback and we look forward to welcoming you back to Astera Villa Canggu soon. Best regards, Ayu Kartika Villa Manager
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Riikaa T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 172 week(s) ago
Nice staycation! The service is friendly and the rooms are comfortable and quiet even though they are in the middle of the city, very comfortable for a vacation.
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5 people find it helpful
Accommodation's Reply
04 Oct 2022
Dear New Riga, Om Swastiastu Warm greetings from Astera Canggu Thank you for choosing us as a vacation and rest place for you. We hope that your stay at our place will be memorable for you and your family. We will always improve our services to be better so that you can feel more comfortable. Once again we thank you and we look forward to your next arrival at Astera Canggu. Kind regards, Team Astera Canggu
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